Thanks for the bug report. Next time the problem happens, please run:
journalctl -b0 > journal.txt lspci -k > lspci.txt and attach the resulting text files here. Please also check for crashes by following https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2019244 Title: It's crashing the graphics Status in gnome-shell package in Ubuntu: Incomplete Bug description: It's crashing the graphics CTRL + ALT + F3 (opens terminal) The computer does not freeze, only the graphics part gnome-shell 3.36.9-ubuntu-0.20.04.2 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.9-0ubuntu0.20.04.2 ProcVersionSignature: Ubuntu 5.15.0-71.78~20.04.1-generic 5.15.92 Uname: Linux 5.15.0-71-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.26 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu May 11 14:54:52 2023 DisplayManager: gdm3 InstallationDate: Installed on 2020-07-01 (1044 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) RelatedPackageVersions: mutter-common 3.36.9-0ubuntu0.20.04.2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2019244/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

