This bug was fixed in the package software-properties - 0.96.24.32.22
---------------
software-properties (0.96.24.32.22) bionic; urgency=medium
[ Nathan Pratta Teodosio ]
* fix a problem in the fix backported in the previous revision
software-properties (0.96.24.32.21) bionic; urgency=medium
[ Nathan Pratta Teodosio ]
* Disable the Ubuntu Pro UI with an explanation when not connected
(lp: #2004634)
* Catch exceptions to wait (lp: #2003996)
* Initialize pin as empty string (lp: #2004245)
-- Sebastien Bacher <[email protected]> Thu, 16 Feb 2023 21:10:38
+0100
** Changed in: software-properties (Ubuntu Bionic)
Status: Fix Committed => Fix Released
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https://bugs.launchpad.net/bugs/2003996
Title:
/usr/bin/software-properties-
gtk:TimeoutError:poll_for_magic_token:wait:_wait:get_magic_attach_token_info:request_url:readurl:urlopen:open:_open:_call_chain:https_open:do_open:getresponse:begin:_read_status:readinto:recv_into:read
Status in software-properties package in Ubuntu:
Fix Released
Status in software-properties source package in Bionic:
Fix Released
Status in software-properties source package in Focal:
Fix Released
Status in software-properties source package in Jammy:
Fix Released
Bug description:
* Impact
An error is triggered when opening the 'Enable Ubuntu Pro' dialog on a
system not connected to internet
* Test case
Start software-properties-gtk on a offline system, go to the Ubuntu
Pro tab, click 'Enable Ubuntu Pro', check that no error report dialog
is displayed
Verify the error track to ensure there is no report with the new version
https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699
* Regression potential
The fix is making the magic token request conditional to the
connectivity status, if that was wrong we could end up in a situation
where we should display a pincode but don't.
-----------
The Ubuntu Error Tracker has been receiving reports about a problem regarding
software-properties. This problem was most recently seen with package version
0.99.22.5, the problem page at
https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699
contains more details, including versions of packages affected, stacktrace or
traceback, and individual crash reports.
If you do not have access to the Ubuntu Error Tracker and are a software
developer, you can request it at http://forms.canonical.com/reports/.
Traceback (most recent call last):
File
"/usr/lib/python3/dist-packages/softwareproperties/gtk/DialogUaAttach.py", line
144, in poll_for_magic_token
response = wait(options)
File
"/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py",
line 57, in wait
return _wait(options, UAConfig())
File
"/usr/lib/python3/dist-packages/uaclient/api/u/pro/attach/magic/wait/v1.py",
line 73, in _wait
wait_resp = contract.get_magic_attach_token_info(
File "/usr/lib/python3/dist-packages/uaclient/contract.py", line 202, in
get_magic_attach_token_info
response, _ = self.request_url(
File "/usr/lib/python3/dist-packages/uaclient/serviceclient.py", line 72,
in request_url
response, headers = util.readurl(
File "/usr/lib/python3/dist-packages/uaclient/util.py", line 324, in readurl
resp = request.urlopen(req, timeout=timeout)
File "/usr/lib/python3.10/urllib/request.py", line 216, in urlopen
return opener.open(url, data, timeout)
File "/usr/lib/python3.10/urllib/request.py", line 519, in open
response = self._open(req, data)
File "/usr/lib/python3.10/urllib/request.py", line 536, in _open
result = self._call_chain(self.handle_open, protocol, protocol +
File "/usr/lib/python3.10/urllib/request.py", line 496, in _call_chain
result = func(*args)
File "/usr/lib/python3.10/urllib/request.py", line 1391, in https_open
return self.do_open(http.client.HTTPSConnection, req,
File "/usr/lib/python3.10/urllib/request.py", line 1352, in do_open
r = h.getresponse()
File "/usr/lib/python3.10/http/client.py", line 1374, in getresponse
response.begin()
File "/usr/lib/python3.10/http/client.py", line 318, in begin
version, status, reason = self._read_status()
File "/usr/lib/python3.10/http/client.py", line 279, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/usr/lib/python3.10/socket.py", line 705, in readinto
return self._sock.recv_into(b)
File "/usr/lib/python3.10/ssl.py", line 1274, in recv_into
return self.read(nbytes, buffer)
File "/usr/lib/python3.10/ssl.py", line 1130, in read
return self._sslobj.read(len, buffer)
TimeoutError: The read operation timed out
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