> I saw the details you mentioned on comment #16, and I also have fractional 
> scaling
> turned off. By "having it off" I'm assuming this [1] is enough, right?

For safety's sake I would recommend having Fractional Scaling disabled
before you log in, or logging in again after disabling it. Because it's
common in gnome-shell for some settings to only be fully actioned on
startup.

> i.e. Just want to make clear that I don't have the "mutter" package 
> installed, but
> the ones above.

That's fine, Ubuntu does not use "mutter". We only use "libmutter" so
it's a common point of confusion. The source package name for both is
"mutter".

> Isn't it the fractional scaling, that was effectively removed from your
> 42.5-0ubuntu1vv5 package? In this case, doesn't the errors showing up means 
> that
> we're still trying to use something that isn't properly implemented in Xdcv?
> Just for my own information, what's the difference between the vv5 and vv4 
> builds?

It's vv4 that has no fractional scaling, and vv5 reintroduced fractional
scaling leaving only the "zero Hz" fix in vv5.

The 3 unused monitors turning on is a side-effect of the "zero Hz" fix
working. I can't tell if it's a bug or a feature right now. If it is a
bug then it might be a bug in the Settings app or in mutter.

Separately, the fact that the client goes blank on Workspaces but not in
a VM might be a bug in Workspaces itself or a bug in the DCV client.
Although I want to treat these remaining issues as separate it seems
pretty clear that avoiding turning on the unused virtual monitors should
solve them all...

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to mutter in Ubuntu.
https://bugs.launchpad.net/bugs/2020782

Title:
  Xdcv: Changing display scale setting and reverting it fails

Status in mutter package in Ubuntu:
  In Progress

Bug description:
  In Amazon Workspaces running Ubuntu 22.04, when attempting to change
  the Scale in the Gnome Display settings, if you click on a different
  scale (i.e. changing from 100% to 200%) and hitting apply, it will
  bring up a prompt asking if you want to keep or revert the changes and
  there will be a timer of 20 seconds. If you try to revert the changes
  (either by letting the timer expire or by clicking the "revert"
  button), we will hit one of the following two behaviors:

  1 - The setting won't revert and will keep scaled

  2 - gnome-shell will show some error messages in syslog and the
  display will be "corrupted", where the only window you are able to
  click is the display setting and if you try to drag it, it will leave
  a "blur" throughout the window (per discussions, this seems to be
  https://launchpad.net/bugs/1924689)

  For both situations, changing the display resolution (i.e. going into
  and out of full screen in the workspaces client) will fix the issue

  When hitting situation 1, syslog shows:

  May 17 17:33:10 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to restore
  previous configuration: Invalid mode 1920x1080 (19.958942) for monitor
  'unknown unknown'

  
  When hitting situation 2, syslog shows:

  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to restore previous 
configuration: Invalid mode 1920x984 (19.895834) for monitor 'unknown unknown'
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to use stored 
monitor configuration: Invalid mode 1920x984 (19.895834) for monitor 'unknown 
unknown'
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to use linear 
monitor configuration: Invalid mode 800x600 (-nan) for monitor 'unknown unknown'
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to use fallback 
monitor configuration: Invalid mode 800x600 (-nan) for monitor 'unknown unknown'
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: Impossible to set scaling 
on crtc 59 to 1.000000, error id 2
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: Xlib:  extension "DPMS" 
missing on display ":1".
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: Object St.Label 
(0x557090d07de0), has been already disposed — impossible to access it. This 
might be caused by the object having been destroyed from C code using something 
such as destroy(), dispose(), or remove() vfuncs.
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: == Stack trace for context 
0x557090bee180 ==
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: #0   557093f00e68 i   
/usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/appIcons.js:1349 
(2cdac32b2e20 @ 105)
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: #1   557093f00dd8 i   
/usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/dash.js:42 
(2cdac32a5d80 @ 27)
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: #2   557093f00d58 i   
resource:///org/gnome/shell/ui/dash.js:545 (20c3e0d20970 @ 24)
  May 17 17:31:24 U-1AZMIM8SIPZ6I gnome-shell[3030]: JS ERROR: TypeError: 
monitor is 
null#012_updateWorkAreaBox@resource:///org/gnome/shell/ui/overviewControls.js:58:26#012_init/<@resource:///org/gnome/shell/ui/overviewControls.js:51:45

  Sometimes the stack trace isn't shown, but the symptom is the same:

  May 17 18:31:39 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to restore previous 
configuration: Invalid mode 1920x984 (19.895834) for monitor 'unknown unknown'
  May 17 18:31:39 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to use stored 
monitor configuration: Invalid mode 1920x984 (19.895834) for monitor 'unknown 
unknown'
  May 17 18:31:39 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to use linear 
monitor configuration: Invalid mode 800x600 (-nan) for monitor 'unknown unknown'
  May 17 18:31:39 U-1AZMIM8SIPZ6I gnome-shell[3030]: Failed to use fallback 
monitor configuration: Invalid mode 800x600 (-nan) for monitor 'unknown unknown'
  May 17 18:31:39 U-1AZMIM8SIPZ6I gnome-shell[3030]: Impossible to set scaling 
on crtc 59 to 1.000000, error id 2
  May 17 18:31:40 U-1AZMIM8SIPZ6I gnome-shell[3030]: Xlib:  extension "DPMS" 
missing on display ":1".

  
  I'm unable to reproduce the problem if I manually install ubuntu-desktop and 
use the Nice DCV Server (as used by Workspaces) by following the steps from 
(using the xorg-x11-drv-dummy):

  https://docs.aws.amazon.com/dcv/latest/adminguide/setting-up-
  installing-linux.html

  One relevant difference is that Workspaces uses a custom X11 server
  /usr/bin/Xdcv, instead of /usr/lib/xorg/Xorg, and they have the
  following process being started:

  /usr/bin/Xdcv -output 800x600+0+0 -output 800x600+800+0 -output
  800x600+1600+0 -output 800x600+2400+0 -enabledoutputs 1 vt2 -displayfd
  3 -auth /run/user/541001128/gdm/Xauthority -nolisten tcp -background
  none -noreset -keeptty -novtswitch -verbose 3

  I'm also unable to reproduce the problem using xrdp + Xorg.

  While discussing this with the desktop crew, it was mentioned that we see the 
same problems in
  Xorg. And to a much lesser extent some issues in Wayland too when changing 
scales.

  mutter and gnome-shell versions being used:

  $ sudo apt-cache policy mutter-common
  mutter-common:
    Installed: 42.2-0ubuntu1
    Candidate: 42.5-0ubuntu1
    Version table:
       42.5-0ubuntu1 500
          500 http://sa-east-1.ec2.archive.ubuntu.com/ubuntu jammy-updates/main 
amd64 Packages
   *** 42.2-0ubuntu1 100
          100 /var/lib/dpkg/status
       42.0-3ubuntu2 500
          500 http://sa-east-1.ec2.archive.ubuntu.com/ubuntu jammy/main amd64 
Packages
  $ sudo apt-cache policy gnome-shell
  gnome-shell:
    Installed: 42.4-0ubuntu0.22.04.1
    Candidate: 42.5-0ubuntu1
    Version table:
       42.5-0ubuntu1 500
          500 http://sa-east-1.ec2.archive.ubuntu.com/ubuntu jammy-updates/main 
amd64 Packages
   *** 42.4-0ubuntu0.22.04.1 100
          100 /var/lib/dpkg/status
       42.0-2ubuntu1 500
          500 http://sa-east-1.ec2.archive.ubuntu.com/ubuntu jammy/main amd64 
Packages

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