Next please try logging into 'Ubuntu on Xorg'. Because Xorg handles
input directly without mutter in the middle, if that avoids the bug then
it tells us that the problem was definitely mutter or gnome-shell.
** Changed in: mutter (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2023403
Title:
Dell XPS-17 trackpad stutters frequently
Status in mutter package in Ubuntu:
Incomplete
Bug description:
Randomly, my trackpad has a lot of trouble detecting movement, for 10
to 20 seconds, until it comes back. Used to happen every day in
previous versions, now every 3 days or so.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 9 16:43:21 2023
DistUpgraded: 2023-04-21 10:53:49,032 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation CometLake-H GT2 [UHD Graphics] [8086:9bc4] (rev 05)
(prog-if 00 [VGA controller])
Subsystem: Dell CometLake-H GT2 [UHD Graphics] [1028:098f]
Subsystem: Dell TU117M [GeForce GTX 1650 Ti Mobile] [1028:098f]
InstallationDate: Installed on 2021-04-12 (787 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
MachineType: Dell Inc. XPS 17 9700
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-20-generic
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to lunar on 2023-04-21 (49 days ago)
dmi.bios.date: 03/14/2023
dmi.bios.release: 1.24
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.24.0
dmi.board.name: 0PV91W
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.24.0:bd03/14/2023:br1.24:svnDellInc.:pnXPS179700:pvr:rvnDellInc.:rn0PV91W:rvrA00:cvnDellInc.:ct10:cvr:sku098F:
dmi.product.family: XPS
dmi.product.name: XPS 17 9700
dmi.product.sku: 098F
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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