Public bug reported:
At some point, the hdmi sound card disappeared in the settings and I
can’t restore it
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15
Uname: Linux 6.2.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mea 2375 F.... pulseaudio
/dev/snd/controlC1: mea 2375 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 30 11:28:47 2023
InstallationDate: Installed on 2023-04-18 (133 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: TU116 High Definition Audio Controller - HDA NVidia
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mea 2375 F.... pulseaudio
/dev/snd/controlC1: mea 2375 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Z490 UD, Nvidia GPU 99 HDMI/DP, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2023
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F22b
dmi.board.asset.tag: Default string
dmi.board.name: Z490 UD
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF22b:bd03/14/2023:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnZ490UD:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnZ490UD:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Z490 MB
dmi.product.name: Z490 UD
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2033495
Title:
[Z490 UD, Nvidia GPU 99 HDMI/DP, Digital Out, HDMI] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
At some point, the hdmi sound card disappeared in the settings and I
can’t restore it
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-31.31~22.04.1-generic 6.2.15
Uname: Linux 6.2.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mea 2375 F.... pulseaudio
/dev/snd/controlC1: mea 2375 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 30 11:28:47 2023
InstallationDate: Installed on 2023-04-18 (133 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: TU116 High Definition Audio Controller - HDA NVidia
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mea 2375 F.... pulseaudio
/dev/snd/controlC1: mea 2375 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Z490 UD, Nvidia GPU 99 HDMI/DP, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2023
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F22b
dmi.board.asset.tag: Default string
dmi.board.name: Z490 UD
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF22b:bd03/14/2023:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnZ490UD:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnZ490UD:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Z490 MB
dmi.product.name: Z490 UD
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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