** Package changed: ubuntu => alsa-driver (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2035047
Title: No output/input devices listed on Settings app Status in alsa-driver package in Ubuntu: New Bug description: My laptop suddenly stopped playing sound, so I tried to change from "headset" (A2DP) to "handsfree" mode and back as it usually solves the problem, but this time not only did it fully stopped responding but also the settings app is not displaying input or output devices. It seems my laptop has lost its ability to connect to the "handsfree" mode, and this has unsynced the quick settings from the settings app. I tried restarting the bluetooth from the quick settings as well as turning my headphone on and off. ``` set 10 23:46:15 N bluetoothd[15656]: src/profile.c:ext_connect() Hands-Free Voice gateway failed connect to 5C:C6:E9:1F:1D:23: Connection refused (111) set 10 23:46:15 N bluetoothd[15656]: src/service.c:btd_service_connect() a2dp-sink profile connect failed for 5C:C6:E9:1F:1D:23: Protocol not available set 10 23:46:15 N gnome-shell[1392]: Failed to connect device "EDIFIER W800BT": GDBus.Error:org.bluez.Error.Failed: br-connection-refused set 10 23:46:41 N bluetoothd[15656]: src/profile.c:new_conn_reply() Hands-Free Voice gateway replied with an error: org.freedesktop.DBus.Error.NoReply, Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken. ``` `lsb_release -rd` output: No LSB modules are available. Description: Ubuntu 23.04 Release: 23.04 After I marked audio in `ubuntu-bug`, this bug report page suggested alsa-driver as the package, but I couldn't find it in `apt` to get its version. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16 Uname: Linux 6.2.0-32-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: junior 1251 F.... pipewire /dev/snd/pcmC0D0p: junior 1251 F...m pipewire /dev/snd/seq: junior 1251 F.... pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sun Sep 10 23:44:59 2023 InstallationDate: Installed on 2023-07-25 (47 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/04/2016 dmi.bios.release: 0.0 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.14 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Zoro_SL dmi.board.vendor: Acer dmi.board.version: V1.14 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 2.70 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.14:bd03/04/2016:br0.0:efr2.70:svnAcer:pnAspireE5-574:pvrV1.14:rvnAcer:rnZoro_SL:rvrV1.14:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-574_100C_1.14: dmi.product.family: SKL dmi.product.name: Aspire E5-574 dmi.product.sku: Aspire E5-574_100C_1.14 dmi.product.version: V1.14 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2035047/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
