Public bug reported:
No sound. Impossible to install the driver for hp 850 G6
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-32.32~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 14 18:44:33 2023
InstallationDate: Installed on 2023-09-12 (2 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/14/2022
dmi.bios.release: 22.0
dmi.bios.vendor: HP
dmi.bios.version: R70 Ver. 01.22.00
dmi.board.name: 8549
dmi.board.vendor: HP
dmi.board.version: KBC Version 52.6E.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 82.110
dmi.modalias:
dmi:bvnHP:bvrR70Ver.01.22.00:bd10/14/2022:br22.0:efr82.110:svnHP:pnHPEliteBook850G6:pvr:rvnHP:rn8549:rvrKBCVersion52.6E.00:cvnHP:ct10:cvr:sku6XD55EA#ABF:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 850 G6
dmi.product.sku: 6XD55EA#ABF
dmi.sys.vendor: HP
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
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Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2035977
Title:
PCI/internal sound card not detected
Status in alsa-driver package in Ubuntu:
New
Bug description:
No sound. Impossible to install the driver for hp 850 G6
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-32.32~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 14 18:44:33 2023
InstallationDate: Installed on 2023-09-12 (2 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/14/2022
dmi.bios.release: 22.0
dmi.bios.vendor: HP
dmi.bios.version: R70 Ver. 01.22.00
dmi.board.name: 8549
dmi.board.vendor: HP
dmi.board.version: KBC Version 52.6E.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 82.110
dmi.modalias:
dmi:bvnHP:bvrR70Ver.01.22.00:bd10/14/2022:br22.0:efr82.110:svnHP:pnHPEliteBook850G6:pvr:rvnHP:rn8549:rvrKBCVersion52.6E.00:cvnHP:ct10:cvr:sku6XD55EA#ABF:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 850 G6
dmi.product.sku: 6XD55EA#ABF
dmi.sys.vendor: HP
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