Thanks for the bug report. While the monitor is plugged in, please run:
lspci -k > lspci.txt
grep . /sys/class/drm/*/status > connections.txt
journalctl -b0 > journal.txt
sudo apt install drm-info
drm_info > drminfo.txt
and attach the resulting text files here.
** Tags added: multimonitor nvidia
** Package changed: gnome-shell (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/2038836
Title:
HDMI can't display external monitor on HP Zbook Power 15 G9
Status in Ubuntu:
Incomplete
Bug description:
Can't use external monitor on HP Zbook Power 15 G9
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.9-0ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-34.34~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 9 12:09:29 2023
DisplayManager: gdm3
InstallationDate: Installed on 2023-09-06 (32 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
RelatedPackageVersions: mutter-common 42.9-0ubuntu5
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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