Public bug reported:
1) What you expected to happen
- sign in is successful, which will allow google services to populate the
appropriate applications (calendar, mail, google drive)
2) What actually happened
- sign in hangs infinitely after entering the password
- the process is able to detect that the password is correct or incorrect. When
entering an incorrect password, it will correctly and quickly complain that the
password is incorrect. When entering the correct password, the bug will occur.
3) Steps to reproduce
a) start the program
b) select online accounts
c) select google
d) enter email
e) enter password
f) loads forever
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-online-accounts 3.48.0-2
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 12 22:27:59 2023
InstallationDate: Installed on 2023-10-12 (0 days ago)
InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Release amd64 (20231011)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-online-accounts
UpgradeStatus: No upgrade log present (probably fresh install)
Hardware info (not sure if relevant):
cpu: intel
gpu: nvidia (driver version: "Using NVIDIA driver metapackage from
nvidia-driver-535(proprietary, tested)")
** Affects: gnome-online-accounts (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug mantic
** Description changed:
1) What you expected to happen
- sign in is successful, which will allow google services to populate the
appropriate applications (calendar, mail, google drive)
2) What actually happened
- sign in hangs infinitely after entering the password
- the process is able to detect that the password is correct or incorrect.
When entering an incorrect password, it will correctly and quickly complain
that the password is incorrect. When entering the correct password, the bug
will occur.
3) Steps to reproduce
- a) start the program
- b) select online accounts
- c) select google
- d) enter email
- e) enter password
- f) loads forever
+ a) start the program
+ b) select online accounts
+ c) select google
+ d) enter email
+ e) enter password
+ f) loads forever
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-online-accounts 3.48.0-2
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 12 22:27:59 2023
InstallationDate: Installed on 2023-10-12 (0 days ago)
InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Release amd64 (20231011)
ProcEnviron:
- LANG=en_US.UTF-8
- PATH=(custom, no user)
- SHELL=/bin/bash
- TERM=xterm-256color
- XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-online-accounts
UpgradeStatus: No upgrade log present (probably fresh install)
+
+ Hardware info (not sure if relevant):
+ cpu: intel
+ gpu: nvidia (driver version: "Using NVIDIA driver metapackage from
nvidia-driver-535(proprietary, tested)")
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-online-accounts in Ubuntu.
https://bugs.launchpad.net/bugs/2039235
Title:
gnome-online-accounts -> when signing into google account, infinite
loading after entering password
Status in gnome-online-accounts package in Ubuntu:
New
Bug description:
1) What you expected to happen
- sign in is successful, which will allow google services to populate the
appropriate applications (calendar, mail, google drive)
2) What actually happened
- sign in hangs infinitely after entering the password
- the process is able to detect that the password is correct or incorrect.
When entering an incorrect password, it will correctly and quickly complain
that the password is incorrect. When entering the correct password, the bug
will occur.
3) Steps to reproduce
a) start the program
b) select online accounts
c) select google
d) enter email
e) enter password
f) loads forever
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-online-accounts 3.48.0-2
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 12 22:27:59 2023
InstallationDate: Installed on 2023-10-12 (0 days ago)
InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Release amd64 (20231011)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-online-accounts
UpgradeStatus: No upgrade log present (probably fresh install)
Hardware info (not sure if relevant):
cpu: intel
gpu: nvidia (driver version: "Using NVIDIA driver metapackage from
nvidia-driver-535(proprietary, tested)")
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-online-accounts/+bug/2039235/+subscriptions
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