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** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
** Summary changed:
- Xorg freeze
+ Screen freeze
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2039811
Title:
Screen freeze
Status in Ubuntu:
Incomplete
Bug description:
while using google meet with google-chrome and sharing screen it
happens that the video hangs completely, the audio continues to work,
if I'm lucky I can restore my desktop using CTRL+ALT+F8 and then
CTRL+ALT+F2 again, otherwise I need a forced shutdown.
lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.10
Release: 23.10
apt-cache policy xorg
xorg:
Installed: 1:7.7+23ubuntu2
Candidate: 1:7.7+23ubuntu2
Version table:
*** 1:7.7+23ubuntu2 500
500 http://it.archive.ubuntu.com/ubuntu mantic/main amd64 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 19 15:13:12 2023
DistUpgraded: 2023-10-14 15:27:57,866 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: mantic
DistroVariant: ubuntu
DkmsStatus:
virtualbox/7.0.10, 6.2.0-34-generic, x86_64: installed
virtualbox/7.0.10, 6.5.0-9-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: No
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation Raptor Lake-P [Iris Xe Graphics] [8086:a7a1] (rev 04)
(prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Raptor Lake-P [Iris Xe Graphics]
[103c:8b41]
InstallationDate: Installed on 2023-10-04 (15 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/fish
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-9-generic
root=UUID=0179f596-cd6b-485d-82e8-a9db5d32f999 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to mantic on 2023-10-14 (5 days ago)
dmi.bios.date: 05/30/2023
dmi.bios.release: 1.8
dmi.bios.vendor: HP
dmi.bios.version: V70 Ver. 01.01.08
dmi.board.name: 8B41
dmi.board.vendor: HP
dmi.board.version: KBC Version 51.2B.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 81.43
dmi.modalias:
dmi:bvnHP:bvrV70Ver.01.01.08:bd05/30/2023:br1.8:efr81.43:svnHP:pnHPEliteBook86016inchG10NotebookPC:pvr:rvnHP:rn8B41:rvrKBCVersion51.2B.00:cvnHP:ct10:cvr:sku8A452EA#ABZ:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 860 16 inch G10 Notebook PC
dmi.product.sku: 8A452EA#ABZ
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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