Thank you for taking the time to report this bug and helping to make Ubuntu better.
Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gvfs in Ubuntu. https://bugs.launchpad.net/bugs/2040068 Title: Can't connect my Synology NAS from Ubuntu 22.04 Status in gvfs package in Ubuntu: New Bug description: I purchased a Synology DS723+ NAS (under DSM 7.2-64570). I access it without any problem from a Huawei MateBook 14s running Ubuntu 22.04. I can't do it, however, from an Acer Swift 5 also running Ubuntu 22.04. Seen from this PC, I get the following message: "Unable to access location Failed to get list of shares from server: Invalid argument." When I look at my NAS log, the connection attempt gives the following message: "Host [192.168.1.22] failed to connect via [SMB] due to [SMB1 not permitted]." While the message obtained after a successful connection with the other PC is the following: "User [xxx] from [xxx(192.168.1.36)] via [CIFS(SMB3)] accessed shared folder [Photos]." I tried to compare the differences between the 2 PCs running Ubuntu 22.04 without success. Samba was not initially installed on the Acer Swift 5 initially, but the installation did not correct the problem. After reading different posts, I understand that the SMB1 connection is disabled by default since Ubuntu 20.04: I therefore do not understand why the Acer Swift 5 seems to connect like that. And when I run "journalctl -f" on my Acer and then try to connect to the NAS, here is what I get: oct. 09 21:56:32 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No compatible protocol selected by server. oct. 09 21:56:47 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No compatible protocol selected by server. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gvfs 1.48.2-0ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-86.96-generic 5.15.122 Uname: Linux 5.15.0-86-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Oct 21 18:06:52 2023 InstallationDate: Installed on 2020-02-21 (1337 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: gvfs UpgradeStatus: Upgraded to jammy on 2022-09-04 (412 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/2040068/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
