Public bug reported:

Hello Ubuntu community,

I recently upgraded my system from Ubuntu 23.04 to 23.10 and since then
(1 Week) I've had problems starting GNOME under Wayland. Here are the
details of my system and the steps already taken:

System information:

Device: MS Surface Pro 5 (Intel Iris Plus Graphics 640)
Ubuntu version: 10/23
Kernel: Linux 6.5.6-surface

Description of the problem:

After updating to Ubuntu 23.10, the GNOME window manager no longer
starts under Wayland. X.org, however, works fine. However, in my opinion
the quality of the display is lower (screen tearing, flickering mouse,
low fps)

Screen resolution and scaling:

I use an external monitor with 1920x1080px and 100% scaling. The built-
in screen has a resolution of 2736x1824px and a scaling of 200%.
Fractional scaling is enabled.

Steps already taken:

* All available updates have been installed.
* Fractional scaling has been disabled.
* I tried to "force" Wayland by adding "WaylandEnable=True" in the "gdm3 
custom.conf".
* Automatic login (without entering a password) has been deactivated.
* I tried reinstalling "libglib2.0-0".
* Various Linux kernels tested: Linux 6.5.6-surface, Linux 6.3.2-surface, Linux 
6.5.0-9-generic

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "log_coredump.zip"
   
https://bugs.launchpad.net/bugs/2042762/+attachment/5716160/+files/log_coredump.zip

** Description changed:

  Hello Ubuntu community,
  
  I recently upgraded my system from Ubuntu 23.04 to 23.10 and since then
  (1 Week) I've had problems starting GNOME under Wayland. Here are the
  details of my system and the steps already taken:
  
  System information:
  
  Device: MS Surface Pro 5 (Intel Iris Plus Graphics 640)
  Ubuntu version: 10/23
  Kernel: Linux 6.5.6-surface
  
  Description of the problem:
  
  After updating to Ubuntu 23.10, the GNOME window manager no longer
  starts under Wayland. X.org, however, works fine. However, in my opinion
  the quality of the display is lower (screen tearing, flickering mouse,
  low fps)
  
  Screen resolution and scaling:
  
  I use an external monitor with 1920x1080px and 100% scaling. The built-
  in screen has a resolution of 2736x1824px and a scaling of 200%.
  Fractional scaling is enabled.
  
  Steps already taken:
  
  * All available updates have been installed.
  * Fractional scaling has been disabled.
  * I tried to "force" Wayland by adding "WaylandEnable=True" in the "gdm3 
custom.conf".
  * Automatic login (without entering a password) has been deactivated.
  * I tried reinstalling "libglib2.0-0".
  * Various Linux kernels tested: Linux 6.5.6-surface, Linux 6.3.2-surface, 
Linux 6.5.0-9-generic
- * Log (journalctl) from login screen (gdm Debug)
- 
- Log (journalctl) from login screen (gdm Debug)
- 
- 
https://drive.google.com/file/d/1Hm8QjmRknCMAhKwOhjHc2mgvbYsBWzKO/view?usp=sharing

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2042762

Title:
  GNOME under Wayland does not start after updating to Ubuntu 23.10

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  Hello Ubuntu community,

  I recently upgraded my system from Ubuntu 23.04 to 23.10 and since
  then (1 Week) I've had problems starting GNOME under Wayland. Here are
  the details of my system and the steps already taken:

  System information:

  Device: MS Surface Pro 5 (Intel Iris Plus Graphics 640)
  Ubuntu version: 10/23
  Kernel: Linux 6.5.6-surface

  Description of the problem:

  After updating to Ubuntu 23.10, the GNOME window manager no longer
  starts under Wayland. X.org, however, works fine. However, in my
  opinion the quality of the display is lower (screen tearing,
  flickering mouse, low fps)

  Screen resolution and scaling:

  I use an external monitor with 1920x1080px and 100% scaling. The
  built-in screen has a resolution of 2736x1824px and a scaling of 200%.
  Fractional scaling is enabled.

  Steps already taken:

  * All available updates have been installed.
  * Fractional scaling has been disabled.
  * I tried to "force" Wayland by adding "WaylandEnable=True" in the "gdm3 
custom.conf".
  * Automatic login (without entering a password) has been deactivated.
  * I tried reinstalling "libglib2.0-0".
  * Various Linux kernels tested: Linux 6.5.6-surface, Linux 6.3.2-surface, 
Linux 6.5.0-9-generic

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2042762/+subscriptions


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