Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2041219
Title:
GUI Freezes Randomly
Status in gnome-shell package in Ubuntu:
Incomplete
Status in linux package in Ubuntu:
Invalid
Bug description:
Hi,
So everything would be working normally and then all of a sudden the
laptop would freeze and nothing works.
There's nothing in /var/crash.
This has been run:
cd ~/.local/share/gnome-shell/
rm -rf extensions
output of journalctl -b-1 > prevboot.txt is attached
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: darian 2556 F.... pulseaudio
/dev/snd/pcmC0D0p: darian 2556 F...m pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2023-08-21 (66 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
MachineType: PC Specialist Limited W94_95_97JU
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-35-generic
root=UUID=58ffdba8-72e3-43bd-8731-be66a705f3fc ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-35.35~22.04.1-generic 6.2.16
RelatedPackageVersions:
linux-restricted-modules-6.2.0-35-generic N/A
linux-backports-modules-6.2.0-35-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.21
Tags: jammy
Uname: Linux 6.2.0-35-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/21/2015
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.11
dmi.board.asset.tag: Tag 12345
dmi.board.name: W94_95_97JU
dmi.board.vendor: CLEVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr5.11:bd10/21/2015:br5.11:svnPCSpecialistLimited:pnW94_95_97JU:pvrNotApplicable:rvnCLEVO:rnW94_95_97JU:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:skuNotApplicable:
dmi.product.family: Not Applicable
dmi.product.name: W94_95_97JU
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: PC Specialist Limited
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