ProblemType: Bug
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: john 3528 F.... pipewire
john 3533 F.... wireplumber
/dev/snd/controlC0: john 3533 F.... wireplumber
/dev/snd/seq: john 3528 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
DistroRelease: Ubuntu 23.10
InstallationDate: Installed on 2021-11-15 (749 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux-hwe-5.19
ProcVersionSignature: Ubuntu 6.5.0-13.13-generic 6.5.3
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Tags: mantic
Uname: Linux 6.5.0-13-generic x86_64
UpgradeStatus: Upgraded to mantic on 2022-10-31 (399 days ago)
UserGroups: adm audio cdrom dip docker libvirt lpadmin lxd plugdev sambashare
sudo video
_MarkForUpload: True
dmi.bios.date: 04/14/2023
dmi.bios.release: 2.0
dmi.bios.vendor: Razer
dmi.bios.version: 2.00
dmi.board.name: SO690
dmi.board.vendor: Razer
dmi.board.version: 4
dmi.chassis.type: 10
dmi.chassis.vendor: Razer
dmi.ec.firmware.release: 1.9
dmi.modalias:
dmi:bvnRazer:bvr2.00:bd04/14/2023:br2.0:efr1.9:svnRazer:pnBlade16-RZ09-0483:pvr9.04:rvnRazer:rnSO690:rvr4:cvnRazer:ct10:cvr:skuRZ09-0483TWH3:
dmi.product.family: 1A583006 Razer Blade
dmi.product.name: Blade 16 - RZ09-0483
dmi.product.sku: RZ09-0483TWH3
dmi.product.version: 9.04
dmi.sys.vendor: Razer
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2011385
Title:
[950XED, Realtek ALC298, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
Confirmed
Status in linux-hwe-5.19 package in Ubuntu:
Confirmed
Bug description:
only bluetooth can work,im sungsang book2 pro
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: wang 1658 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 13 15:41:47 2023
InstallationDate: Installed on 2023-03-08 (4 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: wang 1658 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [950XED, Realtek ALC298, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/17/2022
dmi.bios.release: 5.25
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P08RGF.054.220817.ZQ
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NT950XEW-A51AS
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLFREEDOS-C00-R000-S0000+1.0.0000
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP08RGF.054.220817.ZQ:bd08/17/2022:br5.25:svnSAMSUNGELECTRONICSCO.,LTD.:pn950XED:pvrP08RGF:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNT950XEW-A51AS:rvrSGLFREEDOS-C00-R000-S0000+1.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-ICPS-A5A5-ADLP-PRGF:
dmi.product.family: Galaxy Book2 Pro
dmi.product.name: 950XED
dmi.product.sku: SCAI-ICPS-A5A5-ADLP-PRGF
dmi.product.version: P08RGF
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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