Public bug reported:
Since the last three weeks' updates, I have encountered several
challenges with the audio functionality on my system. Primarily, upon
starting my laptop, the audio often fails to work, displaying "Dummy
Output." To resolve this, I find myself needing to restart the laptop
two or three times before the audio becomes functional.
Even when the audio is working, I've noticed a recurring issue where,
after playing video or audio for approximately 2-3 minutes, the sound
starts crackling and buzzing. The intensity of these distortions
gradually increases, resembling the static interference on a radio
station with a weak signal. This issue persists even when using 3.5mm
headphones, requiring the use of a USB headset or Bluetooth headphones
to enjoy distortion-free audio.
Furthermore, I have observed that, regardless of the Ubuntu version
(ranging from 22.04 to 22.04.3), I face difficulties changing the
microphone output settings when an external audio peripheral, such as a
USB headset, 3.5mm headphones, or Bluetooth headphones, is connected.
The OS appears to exclusively utilize the microphone from the connected
peripheral, making it impossible to switch to the laptop's built-in
microphone.
For your reference, here are the specifications of my laptop and the
Ubuntu version I am currently using:
Laptop: Dell Vostro 3400
CPU: 11th Gen Intel i5-1135G7
GPU: Intel TigerLake-LP GT2 Iris Xe
Memory: 2490MiB / 19720MiB
Resolution: 1920x1080
OS: Ubuntu 22.04.3 LTS x86_64
Kernel: 6.5.0-14-generic
DE: GNOME 42.9
Shell: bash 5.1.16
Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42
UPDATE 29-01-2024 After the latest Linux kernel update to
"6.5.0-15-generic."
Following the update, I observed a significant reduction in crackling
sound (approximately 80%) after disabling C-states from the BIOS.
However, this improvement came at the cost of higher CPU temperatures,
with the fan constantly running.
Conversely, with C-states enabled, the crackling sound occurs only when
the fan starts working. Additionally, I am still encountering the "Dummy
Output" audio issue consistently on a fresh start, necessitating a
reboot to resolve.
I want to emphasize that I receive updates from the Tunisia Ubuntu
server.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: galxy-a10 1437 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 29 17:50:44 2024
InstallationDate: Installed on 2024-01-16 (13 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog: جانفي 29 17:49:49 galxya10-VR whoopsie-upload-all[712]:
INFO:root:/var/crash/_usr_bin_pulseaudio.1000.crash already marked for upload,
skipping
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal] Underruns,
dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2023
dmi.bios.release: 1.27
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.27.1
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23:
dmi.product.family: Vostro
dmi.product.name: Vostro 3400
dmi.product.sku: 0A23
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-01-28T08:52:28.427855
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2051570
Title:
[Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal]
Underruns, dropouts or crackling sound
Status in alsa-driver package in Ubuntu:
New
Bug description:
Since the last three weeks' updates, I have encountered several
challenges with the audio functionality on my system. Primarily, upon
starting my laptop, the audio often fails to work, displaying "Dummy
Output." To resolve this, I find myself needing to restart the laptop
two or three times before the audio becomes functional.
Even when the audio is working, I've noticed a recurring issue where,
after playing video or audio for approximately 2-3 minutes, the sound
starts crackling and buzzing. The intensity of these distortions
gradually increases, resembling the static interference on a radio
station with a weak signal. This issue persists even when using 3.5mm
headphones, requiring the use of a USB headset or Bluetooth headphones
to enjoy distortion-free audio.
Furthermore, I have observed that, regardless of the Ubuntu version
(ranging from 22.04 to 22.04.3), I face difficulties changing the
microphone output settings when an external audio peripheral, such as
a USB headset, 3.5mm headphones, or Bluetooth headphones, is
connected. The OS appears to exclusively utilize the microphone from
the connected peripheral, making it impossible to switch to the
laptop's built-in microphone.
For your reference, here are the specifications of my laptop and the
Ubuntu version I am currently using:
Laptop: Dell Vostro 3400
CPU: 11th Gen Intel i5-1135G7
GPU: Intel TigerLake-LP GT2 Iris Xe
Memory: 2490MiB / 19720MiB
Resolution: 1920x1080
OS: Ubuntu 22.04.3 LTS x86_64
Kernel: 6.5.0-14-generic
DE: GNOME 42.9
Shell: bash 5.1.16
Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42
UPDATE 29-01-2024 After the latest Linux kernel update to
"6.5.0-15-generic."
Following the update, I observed a significant reduction in crackling
sound (approximately 80%) after disabling C-states from the BIOS.
However, this improvement came at the cost of higher CPU temperatures,
with the fan constantly running.
Conversely, with C-states enabled, the crackling sound occurs only
when the fan starts working. Additionally, I am still encountering the
"Dummy Output" audio issue consistently on a fresh start,
necessitating a reboot to resolve.
I want to emphasize that I receive updates from the Tunisia Ubuntu
server.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: galxy-a10 1437 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 29 17:50:44 2024
InstallationDate: Installed on 2024-01-16 (13 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulseAudioLog: جانفي 29 17:49:49 galxya10-VR
whoopsie-upload-all[712]: INFO:root:/var/crash/_usr_bin_pulseaudio.1000.crash
already marked for upload, skipping
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Vostro 3400, Cirrus Logic CS8409/CS42L42, Speaker, Internal]
Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2023
dmi.bios.release: 1.27
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.27.1
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23:
dmi.product.family: Vostro
dmi.product.name: Vostro 3400
dmi.product.sku: 0A23
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-01-28T08:52:28.427855
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