Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnome-software (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2047579
Title:
gnome-software unuable to install updates (Prepared update not found)
Status in gnome-software package in Ubuntu:
Confirmed
Bug description:
Click on 'Software' then 'Updates' then on 'Download' then 'Restart & Update'
I have a error message:
'Unable to install updates: Prepared update not
found:/var/lib/PackageKit/prepared-update'
lsb_release -a : 'Ubuntu 22.04.3 LTS' (however this is Xubuntu
22.04.3).
apt-cache policy gnome-software: installed 41.5-2ubuntu2
Note: My bug report seems very similar to bug #1900167 opened in
october 2020 by a other user (on Ubuntu 20.10).
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-39.40~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Wed Dec 27 17:36:48 2023
InstallationDate: Installed on 2023-03-27 (275 days ago)
InstallationMedia: Xubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 41.5-2ubuntu2
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
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