Public bug reported:
Starting snapshot i see a black window with message "No Camera Found"
Mar 17 09:35:02 corrado-n4-nn-0310 org.gnome.Snapshot.desktop[4179]:
2024-03-17T08:35:02.968754Z INFO snapshot::application::imp: Snapshot
(org.gnome.Snapshot)
Mar 17 09:35:02 corrado-n4-nn-0310 org.gnome.Snapshot.desktop[4179]:
2024-03-17T08:35:02.968767Z INFO snapshot::application::imp: Version: 45.2
Mar 17 09:35:02 corrado-n4-nn-0310 org.gnome.Snapshot.desktop[4179]:
2024-03-17T08:35:02.968769Z INFO snapshot::application::imp: Datadir:
/usr/share/snapshot
Mar 17 09:35:02 corrado-n4-nn-0310 systemd[2063]: Started
app-gnome-org.gnome.Snapshot-4179.scope - Application launched by gnome-shell.
Mar 17 09:35:20 corrado-n4-nn-0310 ubuntu-report[2089]: level=error msg="data
were not delivered successfully to metrics server, retrying in 120s"
Mar 17 09:35:21 corrado-n4-nn-0310 systemd[2063]: Started
app-gnome-org.gnome.DejaDup.Monitor-4217.scope - Application launched by
gnome-session-binary.
Mar 17 09:35:22 corrado-n4-nn-0310 dbus-daemon[2115]: [session uid=1000
pid=2115] Failed to activate service 'org.freedesktop.Tracker3.Miner.Extract':
timed out (service_start_timeout=120000ms)
Mar 17 09:35:30 corrado-n4-nn-0310 org.gnome.Snapshot.desktop[4179]:
2024-03-17T08:35:30.752824Z ERROR snapshot::widgets::window::imp: Could not
take picture: The viewfinder is not in the READY state
Mar 17 09:35:54 corrado-n4-nn-0310 systemd[1]: Started anacron.service - Run
anacron jobs.
Mar 17 09:35:54 corrado-n4-nn-0310 anacron[4229]: Anacron 2.3 started on
2024-03-17
Mar 17 09:35:54 corrado-n4-nn-0310 anacron[4229]: Normal exit (0 jobs run)
Mar 17 09:35:54 corrado-n4-nn-0310 systemd[1]: anacron.service: Deactivated
successfully.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-snapshot 45.2+vendored-0ubuntu1
ProcVersionSignature: Ubuntu 6.8.0-11.11-generic 6.8.0-rc4
Uname: Linux 6.8.0-11-generic x86_64
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 17 09:41:38 2024
ExecutablePath: /usr/bin/snapshot
InstallationDate: Installed on 2024-03-10 (7 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240310)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-snapshot
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-snapshot (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble third-party-packages wayland-session
** Attachment added: "Screenshot from 2024-03-17 09-45-16.png"
https://bugs.launchpad.net/bugs/2058131/+attachment/5756498/+files/Screenshot%20from%202024-03-17%2009-45-16.png
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https://bugs.launchpad.net/bugs/2058131
Title:
Snapshot No Camera Found
Status in gnome-snapshot package in Ubuntu:
New
Bug description:
Starting snapshot i see a black window with message "No Camera Found"
Mar 17 09:35:02 corrado-n4-nn-0310 org.gnome.Snapshot.desktop[4179]:
2024-03-17T08:35:02.968754Z INFO snapshot::application::imp: Snapshot
(org.gnome.Snapshot)
Mar 17 09:35:02 corrado-n4-nn-0310 org.gnome.Snapshot.desktop[4179]:
2024-03-17T08:35:02.968767Z INFO snapshot::application::imp: Version: 45.2
Mar 17 09:35:02 corrado-n4-nn-0310 org.gnome.Snapshot.desktop[4179]:
2024-03-17T08:35:02.968769Z INFO snapshot::application::imp: Datadir:
/usr/share/snapshot
Mar 17 09:35:02 corrado-n4-nn-0310 systemd[2063]: Started
app-gnome-org.gnome.Snapshot-4179.scope - Application launched by gnome-shell.
Mar 17 09:35:20 corrado-n4-nn-0310 ubuntu-report[2089]: level=error msg="data
were not delivered successfully to metrics server, retrying in 120s"
Mar 17 09:35:21 corrado-n4-nn-0310 systemd[2063]: Started
app-gnome-org.gnome.DejaDup.Monitor-4217.scope - Application launched by
gnome-session-binary.
Mar 17 09:35:22 corrado-n4-nn-0310 dbus-daemon[2115]: [session uid=1000
pid=2115] Failed to activate service 'org.freedesktop.Tracker3.Miner.Extract':
timed out (service_start_timeout=120000ms)
Mar 17 09:35:30 corrado-n4-nn-0310 org.gnome.Snapshot.desktop[4179]:
2024-03-17T08:35:30.752824Z ERROR snapshot::widgets::window::imp: Could not
take picture: The viewfinder is not in the READY state
Mar 17 09:35:54 corrado-n4-nn-0310 systemd[1]: Started anacron.service - Run
anacron jobs.
Mar 17 09:35:54 corrado-n4-nn-0310 anacron[4229]: Anacron 2.3 started on
2024-03-17
Mar 17 09:35:54 corrado-n4-nn-0310 anacron[4229]: Normal exit (0 jobs run)
Mar 17 09:35:54 corrado-n4-nn-0310 systemd[1]: anacron.service: Deactivated
successfully.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-snapshot 45.2+vendored-0ubuntu1
ProcVersionSignature: Ubuntu 6.8.0-11.11-generic 6.8.0-rc4
Uname: Linux 6.8.0-11-generic x86_64
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 17 09:41:38 2024
ExecutablePath: /usr/bin/snapshot
InstallationDate: Installed on 2024-03-10 (7 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240310)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-snapshot
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-snapshot/+bug/2058131/+subscriptions
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