Audio randomly cuts out via hdmi with external monitor...

Background audio coming from browsers (firefox, opera, etc...) or vlc,
the audio cuts out randomly as if there was a lag. This only happens
with audio via hdmi, the integrated audio of the laptop (ASUS K550J)
works very smoothly and correctly.

The error persists with any desktop, X11, Waydland
 My Setup:


-Equipo-
Procesador              : Intel(R) Core(TM) i7-4750HQ CPU @ 2.00GHz
Memoria         : 11681MB (4514MB usados)
Tipo de equipo          : Mini portatil
Sistema operativo               : Ubuntu 24.04 LTS
-Pantalla-
Resolución              : 1360x768 pixels
Renderizador OpenGL             : Mesa Intel(R) Iris(R) Pro Graphics P5200 (HSW 
GT3)
Proveedor X11           : The X.Org Foundation
-Dispositivos de audio-
Adaptador de audio              : HDA-Intel - HDA Intel PCH
Adaptador de audio              : HDA-Intel - HDA Intel HDMI
-Dispositivos de entrada-
 Lid Switch
 Sleep Button
 Power Button
 AT Translated Set 2 keyboard
 FocalTechPS/2 FocalTech Touchpad
 SIGMACHIP USB Keyboard
 SIGMACHIP USB Keyboard Consumer Control
 SIGMACHIP USB Keyboard System Control
 Asus Wireless Radio Control
 Asus WMI hotkeys
 HDA Intel PCH Mic
 HDA Intel PCH Headphone
 Video Bus
 Video Bus
 USB2.0 VGA UVC WebCam: USB2.0 V
 HDA Intel HDMI HDMI/DP,pcm:3
 HDA Intel HDMI HDMI/DP,pcm:7
 HDA Intel HDMI HDMI/DP,pcm:8
 Telink Wireless Receiver Mouse
 Telink Wireless Receiver Consumer Control
 Telink Wireless Receiver System Control
 Telink Wireless Receiver
-Discos SCSI-
HL-DT-ST DVDRAM GUE1N
ATA KINGSTON SA400S3


** Attachment added: "journal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2070082/+attachment/5802966/+files/journal.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2070082

Title:
  Ubuntu freezes and logs out

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu FREEZES every day. Brave and WhatSie are oppened, Spotify plays
  in background. I have external display, and I disconnect the HDMI.
  Ubuntu FREEZES, and logs out. All sessions are lost, what I was doing
  online in Brave. If is frustrating. My display is 2880x1800, and I use
  fractional scaling because my external monitor is 900x600 or something
  like that. With 23.10 I had NO PROBLEMS AT ALL. After installing
  24.04. this happens EVERY DAY.

  STEPS:
  - disconnect HDMI
  - expecting to use only laptop screen
  - ubuntu freezes and logs out
   
  THIS IS PROBLEM.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: xorg 1:7.7+23ubuntu3
  ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4
  Uname: Linux 6.8.0-35-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: pass
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Jun 22 00:30:47 2024
  DistUpgraded: 2024-06-01 00:05:21,075 DEBUG migrateToDeb822Sources()
  DistroCodename: noble
  DistroVariant: ubuntu
  DkmsStatus: virtualbox/7.0.16, 6.8.0-35-generic, x86_64: installed
  ExtraDebuggingInterest: No
  GpuHangFrequency: Continuously
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   Intel Corporation Alder Lake-P GT2 [Iris Xe Graphics] [8086:46a6] (rev 0c) 
(prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Alder Lake-P GT2 [Iris Xe Graphics] 
[1043:1e02]
  InstallationDate: Installed on 2023-12-09 (196 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 
(20230807.2)
  MachineType: ASUSTeK COMPUTER INC. Zenbook UX3402ZA_UX3402ZA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-35-generic 
root=UUID=6b638d8b-aeae-4dc0-8381-de2ed97dd842 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to noble on 2024-05-31 (21 days ago)
  dmi.bios.date: 06/15/2022
  dmi.bios.release: 5.25
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: UX3402ZA.305
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX3402ZA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 31
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.ec.firmware.release: 3.5
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX3402ZA.305:bd06/15/2022:br5.25:efr3.5:svnASUSTeKCOMPUTERINC.:pnZenbookUX3402ZA_UX3402ZA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX3402ZA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:sku:
  dmi.product.family: Zenbook
  dmi.product.name: Zenbook UX3402ZA_UX3402ZA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.120-2build1
  version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.5-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.17-2build1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2070082/+subscriptions


-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to