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help us find the cause of the crash please follow these steps:
1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.
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ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
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** Summary changed:
- Xorg crash
+ Shell crash
** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2078607
Title:
Shell crash
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
This happens every time the following sequence of actions occur:
1. Connect external display
2. Take screenshot of an area on the external display using built-in Ubuntu
screenshot tool
3. Disconnect external display
4. Press PrtSc button
Everything freezes for a few seconds, and the desktop session is
terminated and login prompt is shown.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
Uname: Linux 6.8.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
BootLog: Error: [Errno 13] Adgang nægtet: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 1 11:34:24 2024
DistUpgraded: 2022-05-01 11:05:31,711 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
v4l2loopback/0.12.7, 5.15.0-119-generic, x86_64: installed
v4l2loopback/0.12.7, 6.2.0-39-generic, x86_64: installed
v4l2loopback/0.12.7, 6.5.0-45-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: Lenovo TigerLake-LP GT2 [Iris Xe Graphics] [17aa:22c9]
InstallationDate: Installed on 2022-03-10 (905 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: LENOVO 20W400HMMX
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic
root=UUID=eb90f296-344c-4283-9db3-a1bd124bf641 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: Upgraded to jammy on 2022-05-01 (854 days ago)
dmi.bios.date: 04/29/2024
dmi.bios.release: 1.62
dmi.bios.vendor: LENOVO
dmi.bios.version: N34ET62W (1.62 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20W400HMMX
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.44
dmi.modalias:
dmi:bvnLENOVO:bvrN34ET62W(1.62):bd04/29/2024:br1.62:efr1.44:svnLENOVO:pn20W400HMMX:pvrThinkPadT15Gen2i:rvnLENOVO:rn20W400HMMX:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20W4_BU_Think_FM_ThinkPadT15Gen2i:
dmi.product.family: ThinkPad T15 Gen 2i
dmi.product.name: 20W400HMMX
dmi.product.sku: LENOVO_MT_20W4_BU_Think_FM_ThinkPad T15 Gen 2i
dmi.product.version: ThinkPad T15 Gen 2i
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1~22.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.11
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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