** Changed in: network-manager
Status: Unknown => New
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https://bugs.launchpad.net/bugs/2060933
Title:
QUECTEL 4G SIM, Invalid Transition Error on ThinkPad X1 Carbon Gen 12
with Ubuntu 24.04
Status in NetworkManager:
New
Status in modemmanager package in Ubuntu:
New
Status in network-manager package in Ubuntu:
New
Bug description:
Logs :
```
2024-04-11T10:56:08.865232+02:00 0001 ModemManager[1212]: <msg> [modem0]
simple connect started...
2024-04-11T10:56:08.865289+02:00 0001 ModemManager[1212]: <msg> [modem0]
simple connect state (3/10): enable
2024-04-11T10:56:08.865309+02:00 0001 ModemManager[1212]: <msg> [modem0]
state changed (disabled -> enabling)
2024-04-11T10:56:08.883819+02:00 0001 ModemManager[1212]: <msg> [modem0]
simple connect started...
2024-04-11T10:56:08.883857+02:00 0001 ModemManager[1212]: <msg> [modem0]
simple connect state (4/10): wait to get fully enabled
2024-04-11T10:56:10.785939+02:00 0001 ModemManager[1212]: <wrn> [modem0] Busy
2024-04-11T10:56:10.789923+02:00 0001 ModemManager[1212]: <wrn> [modem0] Busy
2024-04-11T10:56:10.789962+02:00 0001 ModemManager[1212]: <wrn> [modem0]
couldn't enable interface: 'Invalid transition'
2024-04-11T10:56:10.845974+02:00 0001 ModemManager[1212]: <wrn> [modem0]
failed enabling modem: Invalid transition
2024-04-11T10:56:10.846047+02:00 0001 ModemManager[1212]: <msg> [modem0]
state changed (enabling -> disabled)
2024-04-11T10:56:10.846078+02:00 0001 ModemManager[1212]: <wrn> [modem0]
failed waiting for enabled state: disabled
2024-04-11T10:56:10.846747+02:00 0001 NetworkManager[1172]: <info>
[1712825770.8464] device (wwan0mbim0): state change: prepare -> disconnected
(reason 'user-requested', sys-iface-state: 'managed')
2024-04-11T10:56:10.847007+02:00 0001 NetworkManager[1172]: <info>
[1712825770.8469] policy: auto-activating connection 'Orange Orange Internet 1'
(cddfb4fd-cbc0-4655-b4ad-5db26d9751ee)
2024-04-11T10:56:10.847323+02:00 0001 NetworkManager[1172]: <info>
[1712825770.8472] device (wwan0mbim0): Activation: starting connection 'Orange
Orange Internet 1' (cddfb4fd-cbc0-4655-b4ad-5db26d9751ee)
2024-04-11T10:56:10.847374+02:00 0001 NetworkManager[1172]: <info>
[1712825770.8473] device (wwan0mbim0): state change: disconnected -> prepare
(reason 'none', sys-iface-state: 'managed')
```
Description:
I am experiencing a problem with ModemManager on my ThinkPad X1 Carbon Gen 12
running Ubuntu 24.04. The issue occurs when attempting to establish a mobile
broadband connection. The modem enters an enable sequence but fails with an
"Invalid transition" error, leading to a failure in enabling the modem and thus
preventing the connection.
Steps to Reproduce:
Start or restart Ubuntu 24.04 on a ThinkPad X1 Carbon Gen 12.
Attempt to connect to a mobile broadband network using the default Network
Manager GUI.
Observe the failure in the connection process "/var/log/syslog".
Expected Result:
The modem successfully transitions through its enable sequence, allowing the
mobile broadband connection to be established without errors.
Actual Result:
The modem fails to enable, logging an "Invalid transition" error. This
results in the modem being stuck in a disabled state, and the connection
process is halted. The specific error messages from the ModemManager log are as
follows:
ModemManager initiates the simple connect process, moving through states to
enable the modem.
The modem state changes from disabled to enabling.
Shortly after, warnings of "Busy" are logged, followed by "couldn't enable
interface: 'Invalid transition'" and "failed enabling modem: Invalid
transition."
Eventually, the modem transitions back to the disabled state, and
NetworkManager logs indicate a fallback to a disconnected state due to a
'user-requested' action.
System Information:
Device: ThinkPad X1 Carbon Gen 12
lsb_release -rd
No LSB modules are available.
Description: Ubuntu Noble Numbat (development branch)
Release: 24.04
Solution for the community :) :
After further investigation and testing, I have found a workaround
that successfully resolves the issue with ModemManager not being able
to enable the modem, which was preventing the establishment of mobile
broadband connections.
Solution Description:
The solution involves two main steps:
- Creating Symbolic Links for FCC Unlock Settings: This step ensures
that ModemManager has the necessary permissions and configurations to
manage the modem's FCC lock state.
- Directly Setting the Radio State to 'On' Using mbimcli: This command
directly interacts with the modem to enable its radio, bypassing the
limitations encountered with the Network Manager command-line
interface (CLI) or graphical user interface (GUI).
Steps to Apply the Solution:
Create symbolic links for FCC unlock settings by running the following
command in the terminal:
bash
sudo ln -sft /etc/ModemManager/fcc-unlock.d
/usr/share/ModemManager/fcc-unlock.available.d/*
Enable the modem's radio state to 'on' using mbimcli by executing:
bash
sudo mbimcli -p -d /dev/wwan0mbim0 --quectel-set-radio-state=on
Note: These actions were not achievable through the Network Manager
CLI interface or its GUI, indicating a limitation in the existing
tools for managing specific modem states and configurations.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: network-manager 1.46.0-1ubuntu2
ProcVersionSignature: Ubuntu 6.8.0-22.22-generic 6.8.1
Uname: Linux 6.8.0-22-generic x86_64
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 11 11:04:31 2024
InstallationDate: Installed on 2024-04-07 (4 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240407.2)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW
WIFI WWAN-HW WWAN
running 1.46.0 connected started full enabled enabled
disabled enabled enabled
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