Thank you for your bug report. Indeed the snap sandboxing prevent access
to those locations...
** Summary changed:
- Thunderbird Snap cannot access profile outside home after 24.04 upgrade
+ Thunderbird Snap cannot access profile outside home
** Changed in: thunderbird (Ubuntu)
Importance: Undecided => High
** Changed in: thunderbird (Ubuntu)
Status: Confirmed => Triaged
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https://bugs.launchpad.net/bugs/2066347
Title:
Thunderbird Snap cannot access profile outside home
Status in thunderbird package in Ubuntu:
Triaged
Bug description:
After upgrading yesterday to 24.04, thunderbird would not open. I got
the error "Thunderbird is already running, but not responding". In the
terminal, it looks like this:
$ thunderbird
Gtk-Message: 10:04:38.068: Not loading module "atk-bridge": The functionality
is provided by GTK natively. Please try to not load it.
[GFX1-]: glxtest: libpci missing
JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error:
Can't find profile directory.
JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error:
Can't find profile directory.
JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error:
Can't find profile directory.
JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error:
Can't find profile directory.
JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error:
Can't find profile directory.
console.error: (new UnknownError("IndexedDB:
thunderbird/url-classifier-skip-urls getLastModified() IndexedDB: The
operation failed for reasons unrelated to the database itself and not covered
by any other error code.", "resource://services-settings/IDBHelpers.jsm", 18))
The cause of this is that in ~/.thunderbird/profiles.ini I list a
profile path that is outside /home in a data directory that sees
regular back ups.
thunderbird is in snap now, and snaps are hardcoded
(https://askubuntu.com/questions/1033344/how-to-give-snaps-access-to-
somedir) to permit no data access beyond /home.
This is the reason it could not start any more.
A possible way forward is to make the data access of snaps
configurable.
In the meanwhile, I uninstalled the snap-thunderbird and installed
deb-thunderbird following
https://ubuntuhandbook.org/index.php/2024/03/install-thunderbird-deb-ubuntu-2404/
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