Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Changed in: gnome-session (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2071837
Title:
Gnome session crashes on screen turn on
Status in gnome-session package in Ubuntu:
Incomplete
Bug description:
Running Ubuntu 24.04 LTS on a Dell Inc. Precision 7920 Tower.
On screen turn on after being off for a brief period of time the
entire session crashes closing all running processes and I get the
following errors in the syslog:
2024-07-03T15:45:01.645975+01:00 dell-7920 CRON[1593851]: (root) CMD (command
-v debian-sa1 > /dev/null && debian-sa1 1 1)
2024-07-03T15:46:42.868740+01:00 dell-7920 /usr/libexec/gdm-x-session[6568]:
(--) NVIDIA(GPU-0): DELL U2520D (DFP-4): connected
2024-07-03T15:46:42.873474+01:00 dell-7920 /usr/libexec/gdm-x-session[6568]:
(--) NVIDIA(GPU-0): DELL U2520D (DFP-4): Internal DisplayPort
2024-07-03T15:46:42.873588+01:00 dell-7920 /usr/libexec/gdm-x-session[6568]:
(--) NVIDIA(GPU-0): DELL U2520D (DFP-4): 2660.0 MHz maximum pixel clock
2024-07-03T15:46:42.873624+01:00 dell-7920 /usr/libexec/gdm-x-session[6568]:
(--) NVIDIA(GPU-0):
2024-07-03T15:46:42.874077+01:00 dell-7920 gnome-session-f[132645]:
gdk_monitor_get_scale_factor: assertion 'GDK_IS_MONITOR (monitor)' failed
2024-07-03T15:46:42.874495+01:00 dell-7920 gnome-session-f[132645]: message
repeated 7 times: [ gdk_monitor_get_scale_factor: assertion 'GDK_IS_MONITOR
(monitor)' failed]
2024-07-03T15:46:42.903355+01:00 dell-7920 systemd[6437]: Stopped target
gnome-session-failed.target - GNOME Session Failed.
2024-07-03T15:46:42.911392+01:00 dell-7920 systemd[6437]: Stopped target
[email protected] - GNOME X11 Session (session: ubuntu).
2024-07-03T15:46:42.911784+01:00 dell-7920 systemd[6437]: Stopping
at-spi-dbus-bus.service - Accessibility services bus...
2024-07-03T15:46:42.912030+01:00 dell-7920 systemd[6437]: Stopping
gnome-terminal-server.service - GNOME Terminal Server...
2024-07-03T15:46:42.912912+01:00 dell-7920 systemd[6437]: Stopping
gvfs-afc-volume-monitor.service - Virtual filesystem service - Apple File
Conduit monitor...
2024-07-03T15:46:42.913035+01:00 dell-7920 systemd[6437]: Stopping
gvfs-daemon.service - Virtual filesystem service...
2024-07-03T15:46:42.913120+01:00 dell-7920 systemd[6437]: Stopping
gvfs-goa-volume-monitor.service - Virtual filesystem service - GNOME Online
Accounts monitor...
2024-07-03T15:46:42.913240+01:00 dell-7920 systemd[6437]: Stopping
gvfs-gphoto2-volume-monitor.service - Virtual filesystem service - digital
camera monitor...
2024-07-03T15:46:42.913490+01:00 dell-7920 systemd[6437]: Stopping
gvfs-metadata.service - Virtual filesystem metadata service...
2024-07-03T15:46:42.913615+01:00 dell-7920 systemd[6437]: Stopping
gvfs-mtp-volume-monitor.service - Virtual filesystem service - Media Transfer
Protocol monitor...
2024-07-03T15:46:42.913799+01:00 dell-7920 systemd[6437]: Stopping
gvfs-udisks2-volume-monitor.service - Virtual filesystem service - disk device
monitor...
2024-07-03T15:46:42.914208+01:00 dell-7920 systemd[6437]: Stopping
xdg-desktop-portal-gnome.service - Portal service (GNOME implementation)...
2024-07-03T15:46:42.914722+01:00 dell-7920 tracker-miner-f[7364]: Owner of
volume monitor org.gtk.vfs.AfcVolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
2024-07-03T15:46:42.914832+01:00 dell-7920 systemd[6437]: Stopping
xdg-desktop-portal.service - Portal service...
2024-07-03T15:46:42.914897+01:00 dell-7920 systemd[6437]: Stopping
xdg-document-portal.service - flatpak document portal service...
2024-07-03T15:46:42.915144+01:00 dell-7920 nautilus[7707]: Owner of volume
monitor org.gtk.vfs.AfcVolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
2024-07-03T15:46:42.915208+01:00 dell-7920 systemd[6437]: Stopping
xdg-permission-store.service - sandboxed app permission store...
2024-07-03T15:46:42.915290+01:00 dell-7920 nautilus[7707]: Owner of volume
monitor org.gtk.vfs.GoaVolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
2024-07-03T15:46:42.915353+01:00 dell-7920 tracker-miner-f[7364]: Owner of
volume monitor org.gtk.vfs.GoaVolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
2024-07-03T15:46:42.915609+01:00 dell-7920 systemd[6437]: Stopped
at-spi-dbus-bus.service - Accessibility services bus.
2024-07-03T15:46:42.915862+01:00 dell-7920 tracker-miner-f[7364]: Owner of
volume monitor org.gtk.vfs.GPhoto2VolumeMonitor disconnected from the bus;
removing drives/volumes/mounts
2024-07-03T15:46:42.916248+01:00 dell-7920 systemd[6437]: Stopped
xdg-permission-store.service - sandboxed app permission store.
2024-07-03T15:46:42.917961+01:00 dell-7920 nautilus[7707]: Owner of volume
monitor org.gtk.vfs.GPhoto2VolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
2024-07-03T15:46:42.918318+01:00 dell-7920 nautilus[7707]: Owner of volume
monitor org.gtk.vfs.MTPVolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
2024-07-03T15:46:42.919382+01:00 dell-7920 tracker-miner-f[7364]: Owner of
volume monitor org.gtk.vfs.MTPVolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
2024-07-03T15:46:42.926233+01:00 dell-7920 tracker-miner-f[7364]: Owner of
volume monitor org.gtk.vfs.UDisks2VolumeMonitor disconnected from the bus;
removing drives/volumes/mounts
2024-07-03T15:46:42.926365+01:00 dell-7920 nautilus[7707]: Owner of volume
monitor org.gtk.vfs.UDisks2VolumeMonitor disconnected from the bus; removing
drives/volumes/mounts
2024-07-03T15:46:42.928136+01:00 dell-7920 systemd[1]:
run-user-1001-gvfs.mount: Deactivated successfully.
2024-07-03T15:46:42.937896+01:00 dell-7920 systemd[6437]: Stopped
xdg-document-portal.service - flatpak document portal service.
2024-07-03T15:46:42.938454+01:00 dell-7920 systemd[6437]: Stopped
gvfs-daemon.service - Virtual filesystem service.
2024-07-03T15:46:42.939140+01:00 dell-7920 systemd[1]:
run-user-1001-doc.mount: Deactivated successfully.
2024-07-03T15:46:42.939243+01:00 dell-7920 systemd[6437]: Stopped
gvfs-udisks2-volume-monitor.service - Virtual filesystem service - disk device
monitor.
2024-07-03T15:46:42.939707+01:00 dell-7920 systemd[6437]: Stopped
gvfs-gphoto2-volume-monitor.service - Virtual filesystem service - digital
camera monitor.
2024-07-03T15:46:42.940233+01:00 dell-7920 systemd[6437]: Stopped
gvfs-goa-volume-monitor.service - Virtual filesystem service - GNOME Online
Accounts monitor.
2024-07-03T15:46:42.940766+01:00 dell-7920 systemd[6437]: Stopped
gvfs-afc-volume-monitor.service - Virtual filesystem service - Apple File
Conduit monitor.
2024-07-03T15:46:42.941225+01:00 dell-7920 systemd[6437]: Stopped
gvfs-mtp-volume-monitor.service - Virtual filesystem service - Media Transfer
Protocol monitor.
2024-07-03T15:46:42.941731+01:00 dell-7920 systemd[6437]: Stopped
gvfs-metadata.service - Virtual filesystem metadata service.
2024-07-03T15:46:42.942258+01:00 dell-7920 systemd[6437]: Stopped
xdg-desktop-portal.service - Portal service.
2024-07-03T15:46:42.942807+01:00 dell-7920 systemd[6437]: Stopped
xdg-desktop-portal-gnome.service - Portal service (GNOME implementation).
2024-07-03T15:46:42.943290+01:00 dell-7920 systemd[6437]: Stopped
gnome-terminal-server.service - GNOME Terminal Server.
2024-07-03T15:46:42.944041+01:00 dell-7920 systemd[6437]: Stopped
gnome-session-failed.service - GNOME Session Failed lockdown screen (user).
2024-07-03T15:46:42.947707+01:00 dell-7920 systemd[6437]: Stopped target
graphical-session.target - Current graphical user session.
2024-07-03T15:46:42.952799+01:00 dell-7920 systemd[6437]: Stopped
update-notifier-release.path - Path trigger for new release of Ubuntu
notifications.
2024-07-03T15:46:42.952919+01:00 dell-7920 systemd[6437]: Stopped target
gnome-session.target - GNOME Session.
2024-07-03T15:46:42.952970+01:00 dell-7920 systemd[6437]: Stopped target
gnome-session-x11.target - GNOME X11 Session.
2024-07-03T15:46:42.953027+01:00 dell-7920 systemd[6437]: Stopped target
[email protected] - GNOME Session (session: ubuntu).
2024-07-03T15:46:42.953078+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.A11ySettings.target - GNOME accessibility target.
2024-07-03T15:46:42.953134+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Color.target - GNOME color management target.
2024-07-03T15:46:42.953200+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Datetime.target - GNOME date & time target.
2024-07-03T15:46:42.953254+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Housekeeping.target - GNOME maintenance of expirable
data target.
2024-07-03T15:46:42.953310+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Keyboard.target - GNOME keyboard configuration target.
2024-07-03T15:46:42.953363+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.MediaKeys.target - GNOME keyboard shortcuts target.
2024-07-03T15:46:42.953424+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Power.target - GNOME power management target.
2024-07-03T15:46:42.953473+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.PrintNotifications.target - GNOME printer
notifications target.
2024-07-03T15:46:42.953627+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Rfkill.target - GNOME RFKill support target.
2024-07-03T15:46:42.953704+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.ScreensaverProxy.target - GNOME FreeDesktop
screensaver target.
2024-07-03T15:46:42.953757+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Sharing.target - GNOME file sharing target.
2024-07-03T15:46:42.953813+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Smartcard.target - GNOME smartcard target.
2024-07-03T15:46:42.953864+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Sound.target - GNOME sound sample caching target.
2024-07-03T15:46:42.953915+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.Wacom.target - GNOME Wacom tablet support target.
2024-07-03T15:46:42.953972+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.SettingsDaemon.XSettings.target - GNOME XSettings target.
2024-07-03T15:46:42.954028+01:00 dell-7920 systemd[6437]: Stopping
org.freedesktop.IBus.session.GNOME.service - IBus Daemon for GNOME...
2024-07-03T15:46:42.954091+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.A11ySettings.service - GNOME accessibility service...
2024-07-03T15:46:42.954190+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Color.service - GNOME color management service...
2024-07-03T15:46:42.954262+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Datetime.service - GNOME date & time service...
2024-07-03T15:46:42.954329+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Housekeeping.service - GNOME maintenance of expirable
data service...
2024-07-03T15:46:42.954399+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Keyboard.service - GNOME keyboard configuration
service...
2024-07-03T15:46:42.954460+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.MediaKeys.service - GNOME keyboard shortcuts service...
2024-07-03T15:46:42.954529+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Power.service - GNOME power management service...
2024-07-03T15:46:42.954595+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.PrintNotifications.service - GNOME printer
notifications service...
2024-07-03T15:46:42.954671+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Rfkill.service - GNOME RFKill support service...
2024-07-03T15:46:42.954758+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.ScreensaverProxy.service - GNOME FreeDesktop
screensaver service...
2024-07-03T15:46:42.954860+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Sharing.service - GNOME file sharing service...
2024-07-03T15:46:42.954971+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Smartcard.service - GNOME smartcard service...
2024-07-03T15:46:42.955081+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Sound.service - GNOME sound sample caching service...
2024-07-03T15:46:42.955194+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.Wacom.service - GNOME Wacom tablet support service...
2024-07-03T15:46:42.955307+01:00 dell-7920 systemd[6437]: Stopping
org.gnome.SettingsDaemon.XSettings.service - GNOME XSettings service...
2024-07-03T15:46:42.957681+01:00 dell-7920 kernel: rfkill: input handler
enabled
2024-07-03T15:46:42.969029+01:00 dell-7920 systemd[6437]: Stopped
org.freedesktop.IBus.session.GNOME.service - IBus Daemon for GNOME.
2024-07-03T15:46:42.969169+01:00 dell-7920 systemd[6437]:
org.freedesktop.IBus.session.GNOME.service: Consumed 1.913s CPU time.
2024-07-03T15:46:42.983849+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.A11ySettings.service - GNOME accessibility service.
2024-07-03T15:46:42.984405+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Color.service - GNOME color management service.
2024-07-03T15:46:42.984989+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Datetime.service - GNOME date & time service.
2024-07-03T15:46:42.985505+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Housekeeping.service - GNOME maintenance of expirable
data service.
2024-07-03T15:46:42.986075+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Keyboard.service - GNOME keyboard configuration
service.
2024-07-03T15:46:42.986730+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.MediaKeys.service - GNOME keyboard shortcuts service.
2024-07-03T15:46:42.987374+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Power.service - GNOME power management service.
2024-07-03T15:46:42.987930+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.PrintNotifications.service - GNOME printer
notifications service.
2024-07-03T15:46:42.988503+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Rfkill.service - GNOME RFKill support service.
2024-07-03T15:46:42.989114+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.ScreensaverProxy.service - GNOME FreeDesktop
screensaver service.
2024-07-03T15:46:42.989583+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Sharing.service - GNOME file sharing service.
2024-07-03T15:46:42.990172+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Smartcard.service - GNOME smartcard service.
2024-07-03T15:46:42.990686+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Sound.service - GNOME sound sample caching service.
2024-07-03T15:46:42.993101+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.Wacom.service - GNOME Wacom tablet support service.
2024-07-03T15:46:42.993689+01:00 dell-7920 systemd[6437]: Stopped
org.gnome.SettingsDaemon.XSettings.service - GNOME XSettings service.
2024-07-03T15:46:42.994099+01:00 dell-7920 systemd[6437]: Stopped target
gnome-session-x11-services.target - GNOME session X11 services.
2024-07-03T15:46:42.994174+01:00 dell-7920 systemd[6437]: Stopped target
gnome-session-initialized.target - GNOME Session is initialized.
2024-07-03T15:46:42.994241+01:00 dell-7920 systemd[6437]: Stopped target
gnome-session-manager.target - GNOME Session Manager is ready.
2024-07-03T15:46:42.994295+01:00 dell-7920 systemd[6437]: Stopped target
org.gnome.Shell.target - GNOME Shell.
2024-07-03T15:46:42.994414+01:00 dell-7920 systemd[6437]: Stopping
[email protected] - GNOME Session Manager (session:
ubuntu)...
2024-07-03T15:46:43.021107+01:00 dell-7920 systemd[6437]: Stopped
[email protected] - GNOME Session Manager (session: ubuntu).
2024-07-03T15:46:43.021326+01:00 dell-7920 systemd[6437]: Stopped target
gnome-session-pre.target - Tasks to be run before GNOME Session starts.
2024-07-03T15:46:43.021408+01:00 dell-7920 systemd[6437]: Stopped target
graphical-session-pre.target - Session services which should run early before
the graphical session is brought up.
2024-07-03T15:46:43.021481+01:00 dell-7920 systemd[6437]: Reached target
gnome-session-shutdown.target - Shutdown running GNOME Session.
2024-07-03T15:46:43.021587+01:00 dell-7920 systemd[6437]: Stopping
gnome-session-monitor.service - Monitor Session leader for GNOME Session...
2024-07-03T15:46:43.023778+01:00 dell-7920 systemd[6437]: Starting
gnome-session-restart-dbus.service - Restart DBus after GNOME Session
shutdown...
2024-07-03T15:46:43.024543+01:00 dell-7920 systemd[6437]: Stopped target
gnome-session-shutdown.target - Shutdown running GNOME Session.
2024-07-03T15:46:43.026528+01:00 dell-7920 systemd[6437]: Stopped
gnome-session-monitor.service - Monitor Session leader for GNOME Session.
2024-07-03T15:46:43.034247+01:00 dell-7920 systemd[6437]: Started
gnome-session-restart-dbus.service - Restart DBus after GNOME Session shutdown.
2024-07-03T15:46:43.039072+01:00 dell-7920 systemd[6437]: Stopping
dbus.service - D-Bus User Message Bus...
2024-07
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