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** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2083171
Title:
Screen freezes every so often
Status in Ubuntu:
Incomplete
Bug description:
Hello,
My screen on my laptop freezes every so often. I find myself have to
either close the laptop for a while and reopen it, or restart the
computer.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.8.0-45.45~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 29 16:42:35 2024
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: Razer USA Ltd. TigerLake-LP GT2 [Iris Xe Graphics] [1a58:1008]
InstallationDate: Installed on 2023-07-19 (438 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
MachineType: Razer Book 13 - RZ09-0357
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic
root=UUID=b57a494d-0dc6-4b40-996e-ae7a75f1b32b ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/06/2021
dmi.bios.release: 2.4
dmi.bios.vendor: Razer
dmi.bios.version: 2.04
dmi.board.name: MA310
dmi.board.vendor: Razer
dmi.board.version: 4
dmi.chassis.type: 10
dmi.chassis.vendor: Razer
dmi.ec.firmware.release: 1.1
dmi.modalias:
dmi:bvnRazer:bvr2.04:bd09/06/2021:br2.4:efr1.1:svnRazer:pnBook13-RZ09-0357:pvr1.04:rvnRazer:rnMA310:rvr4:cvnRazer:ct10:cvr:skuRZ09-0357MEM2:
dmi.product.family: 1A581008 Razer Book 13
dmi.product.name: Book 13 - RZ09-0357
dmi.product.sku: RZ09-0357MEM2
dmi.product.version: 1.04
dmi.sys.vendor: Razer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1~22.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.11
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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