Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: thunderbird (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2068820
Title:
package thunderbird 2:1snap1-0ubuntu3 failed to install/upgrade: new
thunderbird package pre-installation script subprocess returned error
exit status 1
Status in thunderbird package in Ubuntu:
Confirmed
Bug description:
Upgrade to 24.04 hung on updating thunderbird to snap.
Was unable to boot after upgrade was interrupted.
Booted to command line, enabled networking, initiated repair. Upgrade
completed.
Was able to boot normally.
On first run of thunderbird got an error. Reported said I had two versions
installed, snap and normal.
Reported this error against the snap.
ProblemType: Package
DistroRelease: Ubuntu 24.04
ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4
Uname: Linux 6.8.0-35-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Sat Jun 8 19:13:28 2024
ErrorMessage: new thunderbird package pre-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2023-05-26 (380 days ago)
InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316)
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu1
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.6ubuntu6
apt 2.7.14build2
Snap: thunderbird 115.11.1-1 (stable)
SnapChanges:
ID Status Spawn Ready Summary
425 Done 2024-06-09T00:47:49-04:00 2024-06-09T00:48:12-04:00 Install
"thunderbird" snap
SnapSource: ubuntu/+source/thunderbird
Title: package thunderbird 2:1snap1-0ubuntu3 failed to install/upgrade: new
thunderbird package pre-installation script subprocess returned error exit
status 1
UpgradeStatus: No upgrade log present (probably fresh install)
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