Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: ubuntu-drivers-common (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2096876
Title:
Package "ubuntu-drivers-common" does not show any devices and force
quit is required
Status in ubuntu-drivers-common package in Ubuntu:
Confirmed
Bug description:
I had a problem on a very old computer running Ubuntu 24.10. In “Settings &
Updates” under “Additional Drivers” the button at the bottom right “Reset and
‘Apply changes’ remains permanently grayed out. Furthermore, no drivers are
found or displayed. Not even the nouveau driver. So there is no possibility to
change or find anything at all. What's more, if you want to close the window
afterwards (either by clicking on the “x” at the top right or “close” at the
bottom right), a small window appears asking: “Force quit” or “wait”. If I
choose wait, nothing happens, so I have to force quit.
Now I have noticed that the same problem on my new MSI laptop from 2024 has
exactly the same problem. There is a serious bug here. I am laso user only able
to find out which graphics drivers are installed via the terminal and also a
change is only possible via the terminal.
ubuntu-bug ubuntu-drivers-common
Traceback (most recent call last):
File "/usr/share/apport/apport-gtk", line 660, in <module>
app.run_argv()
File "/usr/lib/python3/dist-packages/apport/ui.py", line 917, in run_argv
return self.run_report_bug()
^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/ui.py", line 740, in
run_report_bug
self.file_report()
File "/usr/lib/python3/dist-packages/apport/ui.py", line 1791, in
file_report
upthread.exc_raise()
File "/usr/lib/python3/dist-packages/apport/REThread.py", line 67, in
exc_raise
raise self._exception[1].with_traceback(self._exception[2])
File "/usr/lib/python3/dist-packages/apport/REThread.py", line 42, in run
self._retval = self.__target(*self.__args, **self.__kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py",
line 223, in upload
ticket = upload_blob(blob_file, progress_callback,
hostname=self.get_hostname())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py",
line 1250, in upload_blob
assert ticket
^^^^^^
AssertionError
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