Thanks for the bug report. Please start by removing all local
extensions:
cd ~/.local/share/gnome-shell/
rm -rf extensions
and then log in again. If the crashes continue after that then please:
1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.
2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2109959
Title:
gnome-shell crashes randomly and regularly since 25.04 upgrade
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
gnome-shell crashes randomly and regularly since 25.04 upgrade,
multiple times per day. Happens when computer is unattended as well as
while in use.
Logs show no pattern before the crash, then
GNOME Shell crashed with signal 11
nautilus[812314]: Lost connection to Wayland compositor.
unknown[801769]: Error reading events from display: Broken pipe
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: gnome-shell 48.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
Uname: Linux 6.14.0-15-generic x86_64
ApportVersion: 2.32.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon May 5 09:51:59 2025
DisplayManager: gdm3
InstallationDate: Installed on 2023-03-07 (789 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
RelatedPackageVersions: mutter-common 48.1-1ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to plucky on 2025-04-26 (9 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+subscriptions
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