Thank you for reporting this bug to Ubuntu. Ubuntu 20.04 (focal) reached end-of-standard-support in May 2025.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it anymore. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: gnome-shell (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1874288 Title: Copy a screenshot of an area to clipboard prevents mouse click if used on modal UI elements Status in Gnome Screenshot: New Status in gnome-shell package in Ubuntu: Won't Fix Bug description: Steps to reproduce: ------------------- - Register a keyboard shortcut to trigger a "Copy a screenshot of an area to clipboard", i.e Shift+Ctrl+$ - Keyboard shortcut works fine and your mouse cursor becomes a cross-hair - Now open, for example, a selectbox in Firefox Application, or any UI item capturing mouse and try to trigger a screenshot in this state: for example, try to screenshot your active Application menu dropdown (Application > File > Save)… - At this moment, screenshot utility won’t change your mouse pointer into a crosshair and a bug occurs which prevents gnome-shell to respond to any mouse-click: I can’t click anymore on Dock icons, top bar actions and can’t click on Applications which are not in focus (I have to use Super+Tab to give focus to other applications) - However, mouse "hover" is still captured by applications (I can see UI tooltips appearing) but I can’t click anymore For the moment, the only way to recover my mouse click is to reboot Ubuntu or restart gdm3 service. Description: Ubuntu 20.04 LTS Release: 20.04 gdm3: Installed: 3.34.1-1ubuntu1 Candidate: 3.34.1-1ubuntu1 Version table: *** 3.34.1-1ubuntu1 500 500 http://fr.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status gnome-shell: Installed: 3.36.1-5ubuntu1 Candidate: 3.36.1-5ubuntu1 Version table: *** 3.36.1-5ubuntu1 500 500 http://fr.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status gnome-screenshot: Installed: 3.36.0-1ubuntu1 Candidate: 3.36.0-1ubuntu1 Version table: *** 3.36.0-1ubuntu1 500 500 http://fr.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status What you expected to happen: ---------------------------- Area screenshot should be saved into clipboard, even if a UI dropdown menu /selectbox element is activated (select-box, button, application top-menu bar…) What happened instead: ---------------------- Screenshot utility freezes and makes all gnome-shell unclickable To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-screenshot/+bug/1874288/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
