Thanks for the bug report. Please start by deleting all local
extensions:
cd ~/.local/share/gnome-shell/
rm -rf extensions
and then logging in again. This is the first thing we always need to try
since so many bugs are caused by extensions.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
** Package changed: gnome-shell (Ubuntu) => ubuntu
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https://bugs.launchpad.net/bugs/2127687
Title:
Unreliable Hard System Freeze/Kernel Lockup on Browser Notification
(Ubuntu 25.10 / Kernel 6.17)
Status in Ubuntu:
Incomplete
Bug description:
Problem: Unreliable Hard System Freeze/Kernel Lockup on Browser
Notification (Ubuntu 25.10 / Kernel 6.17).
Log Evidence: The previous boot's journal log (journalctl -b -1)
stopped abruptly at 16:23:53 with no error or shutdown message. The
/var/crash/ directory confirmed no panic report was generated,
indicating a total kernel failure before the panic handler could run.
Trigger: The freeze occurred after a chrome browser notification pop-
up (mention the browser). This is the most probable cause.
System Details: Running on the Ubuntu 25.10 development branch with
kernel 6.17.0-5-generic. This was observed in Ubuntu 25.04 as well.
ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: gnome-shell 49.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7
Uname: Linux 6.17.0-5-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 11 17:05:38 2025
DisplayManager: gdm3
InstallationDate: Installed on 2025-10-09 (2 days ago)
InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Release amd64 (20251007)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 49.0-2ubuntu5
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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