*** This bug is a duplicate of bug 933951 ***
https://bugs.launchpad.net/bugs/933951
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: thunderbird (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/933986
Title:
Thunderbird main screen is blank when opened
Status in “thunderbird” package in Ubuntu:
Confirmed
Bug description:
Ubuntu 12.04
Thunderbird 11.0~b2+build2-0ubuntu1
All of the frames in Thunderbird are blank after upgrading this
evening. When I look in the Error Console, I see these:
Timestamp: 02/16/2012 09:29:29 PM
Error: [Exception... "Component returned failure code: 0x80520012
(NS_ERROR_FILE_NOT_FOUND) [nsIXPCComponents_Utils.import]" nsresult:
"0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame ::
chrome://messagingmenu/content/thunderbirdMenu.js :: <TOP_LEVEL> :: line 41"
data: no]
Source File: chrome://messagingmenu/content/thunderbirdMenu.js
Line: 43
Timestamp: 02/16/2012 09:29:29 PM
Error: uncaught exception: [Exception... "Component returned failure code:
0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult:
"0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame ::
chrome://messenger/content/search.xml :: :: line 109" data: no]
Timestamp: 02/16/2012 09:29:29 PM
Error: uncaught exception: [Exception... "Component returned failure code:
0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult:
"0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame ::
chrome://messenger/content/mailWindow.js :: CreateMailWindowGlobals :: line
120" data: no]
Timestamp: 02/16/2012 09:31:45 PM
Error: gFolderDisplay is null
Source File: chrome://messenger/content/mailWindowOverlay.js
Line: 345
The problem persists after removing my .thunderbird folder and after
reinstalling Thunderbird.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 11.0~b2+build2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-16.25-generic-pae 3.2.6
Uname: Linux 3.2.0-16-generic-pae i686
NonfreeKernelModules: fglrx
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jim 1539 F.... pulseaudio
/dev/snd/controlC0: jim 1539 F.... pulseaudio
BuildID: 20120216215054
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd5200000 irq 48'
Mixer name : 'Realtek ALC262'
Components : 'HDA:10ec0262,104d2e00,00100302
HDA:14f12c06,104d1700,00100000'
Controls : 17
Simple ctrls : 9
Card1.Amixer.info:
Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd0030000 irq 49'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,104d2e00,00100100'
Controls : 6
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Channel: beta
Date: Thu Feb 16 21:45:48 2012
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
IncompatibleExtensions: EDS Contact Integration -
[email protected], Version=0.3.9, minVersion=7.0,
maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
IpRoute:
default via 192.168.1.1 dev wlan0 proto static
169.254.0.0/16 dev wlan0 scope link metric 1000
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.132
metric 2
Plugins: pluginreg.dat isn't available
Prefs: extensions.lastAppVersion - 11.0
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=11.0/20120216215054 (Running)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: Upgraded to precise on 2012-02-05 (11 days ago)
dmi.bios.date: 08/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R3110Y0
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrR3110Y0:bd08/27/2009:svnSonyCorporation:pnVGN-FW455J:pvrC601DA9C:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-FW455J
dmi.product.version: C601DA9C
dmi.sys.vendor: Sony Corporation
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