** Attachment added: "Mozilla Thunderbird_009.jpeg" https://bugs.launchpad.net/bugs/934155/+attachment/2748539/+files/Mozilla%20Thunderbird_009.jpeg
** Description changed: When starting Thunderbird, I end up with a window that is only partially drawn (see attached screenshot) and completely un-responsive. When starting from the command line, I get the following output: -- Exception object -- + QueryInterface (function) 3 lines + message (string) 'Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]' + result (number) 2153185302 + name (string) 'NS_ERROR_XPC_GS_RETURNED_FAILURE' + filename (string) 'chrome://messenger/content/search.xml' + lineNumber (number) 109 + columnNumber (number) 0 + location (object) JS frame :: chrome://messenger/content/search.xml :: :: line 109 + inner (object) null + data (object) null + initialize (function) 3 lines * + Note that this issue only started appearing after the package updates + done on 16 Feb 2012. + ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 11.0~b2+build2-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6 Uname: Linux 3.2.0-16-generic x86_64 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.91-0ubuntu1 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: bruno 2092 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: bruno 2092 F.... pulseaudio BuildID: 20120216214806 Card0.Amixer.info: - Card hw:0 'PCH'/'HDA Intel PCH at 0xf2620000 irq 52' - Mixer name : 'Intel CougarPoint HDMI' - Components : 'HDA:14f1506e,17aa21e8,00100002 HDA:80862805,80860101,00100000' - Controls : 27 - Simple ctrls : 9 + Card hw:0 'PCH'/'HDA Intel PCH at 0xf2620000 irq 52' + Mixer name : 'Intel CougarPoint HDMI' + Components : 'HDA:14f1506e,17aa21e8,00100002 HDA:80862805,80860101,00100000' + Controls : 27 + Simple ctrls : 9 Card29.Amixer.info: - Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown' - Mixer name : 'ThinkPad EC (unknown)' - Components : '' - Controls : 1 - Simple ctrls : 1 + Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown' + Mixer name : 'ThinkPad EC (unknown)' + Components : '' + Controls : 1 + Simple ctrls : 1 Card29.Amixer.values: - Simple mixer control 'Console',0 - Capabilities: pswitch pswitch-joined penum - Playback channels: Mono - Mono: Playback [on] + Simple mixer control 'Console',0 + Capabilities: pswitch pswitch-joined penum + Playback channels: Mono + Mono: Playback [on] Channel: beta Date: Fri Feb 17 12:17:10 2012 ForcedLayersAccel: False IfupdownConfig: - auto lo - iface lo inet loopback + auto lo + iface lo inet loopback IncompatibleExtensions: EDS Contact Integration - ID=edsintegrat...@mozilla.com, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901) IpRoute: - default via 192.168.0.1 dev wlan0 proto static - 10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 - 169.254.0.0/16 dev wlan0 scope link metric 1000 - 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.4 metric 2 + default via 192.168.0.1 dev wlan0 proto static + 10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 + 169.254.0.0/16 dev wlan0 scope link metric 1000 + 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.4 metric 2 Prefs: - places.database.lastMaintenance - 1329166842 - extensions.lastAppVersion - 11.0 - network.cookie.prefsMigrated - true - places.history.expiration.transient_optimal_database_size - 167772160 - places.history.expiration.transient_current_max_pages - 104858 + places.database.lastMaintenance - 1329166842 + extensions.lastAppVersion - 11.0 + network.cookie.prefsMigrated - true + places.history.expiration.transient_optimal_database_size - 167772160 + places.history.expiration.transient_current_max_pages - 104858 ProcEnviron: - LANGUAGE=en_GB:en - PATH=(custom, no user) - LANG=en_GB.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_GB:en + PATH=(custom, no user) + LANG=en_GB.UTF-8 + SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=11.0/20120216214806 RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: Upgraded to precise on 2012-02-11 (5 days ago) dmi.bios.date: 06/20/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 8MET22WW (1.22 ) dmi.board.asset.tag: Not Available dmi.board.name: 12942NG dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr8MET22WW(1.22):bd06/20/2011:svnLENOVO:pn12942NG:pvrThinkPadX1:rvnLENOVO:rn12942NG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 12942NG dmi.product.version: ThinkPad X1 dmi.sys.vendor: LENOVO -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/934155 Title: Thunderbird fails to initialise properly and reports exception Status in “thunderbird” package in Ubuntu: New Bug description: When starting Thunderbird, I end up with a window that is only partially drawn (see attached screenshot) and completely un- responsive. When starting from the command line, I get the following output: -- Exception object -- + QueryInterface (function) 3 lines + message (string) 'Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]' + result (number) 2153185302 + name (string) 'NS_ERROR_XPC_GS_RETURNED_FAILURE' + filename (string) 'chrome://messenger/content/search.xml' + lineNumber (number) 109 + columnNumber (number) 0 + location (object) JS frame :: chrome://messenger/content/search.xml :: :: line 109 + inner (object) null + data (object) null + initialize (function) 3 lines * Note that this issue only started appearing after the package updates done on 16 Feb 2012. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: thunderbird 11.0~b2+build2-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-16.25-generic 3.2.6 Uname: Linux 3.2.0-16-generic x86_64 AddonCompatCheckDisabled: False AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 1.91-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bruno 2092 F.... pulseaudio BuildID: 20120216214806 Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xf2620000 irq 52' Mixer name : 'Intel CougarPoint HDMI' Components : 'HDA:14f1506e,17aa21e8,00100002 HDA:80862805,80860101,00100000' Controls : 27 Simple ctrls : 9 Card29.Amixer.info: Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown' Mixer name : 'ThinkPad EC (unknown)' Components : '' Controls : 1 Simple ctrls : 1 Card29.Amixer.values: Simple mixer control 'Console',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on] Channel: beta Date: Fri Feb 17 12:17:10 2012 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback IncompatibleExtensions: EDS Contact Integration - ID=edsintegrat...@mozilla.com, Version=0.3.9, minVersion=7.0, maxVersion=11.0a1, Location=app-global, Type=extension, Active=Yes InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901) IpRoute: default via 192.168.0.1 dev wlan0 proto static 10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.4 metric 2 Prefs: places.database.lastMaintenance - 1329166842 extensions.lastAppVersion - 11.0 network.cookie.prefsMigrated - true places.history.expiration.transient_optimal_database_size - 167772160 places.history.expiration.transient_current_max_pages - 104858 ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=11.0/20120216214806 RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: Upgraded to precise on 2012-02-11 (5 days ago) dmi.bios.date: 06/20/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 8MET22WW (1.22 ) dmi.board.asset.tag: Not Available dmi.board.name: 12942NG dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr8MET22WW(1.22):bd06/20/2011:svnLENOVO:pn12942NG:pvrThinkPadX1:rvnLENOVO:rn12942NG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 12942NG dmi.product.version: ThinkPad X1 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/934155/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
