On 6/14/06, Calum Benson <[EMAIL PROTECTED]> wrote: > Indeed... I've often thought that larger OSS projects might benefit > from a "feedback squad"
That could prove difficult. One of the unfortunate tendencies within the open source community - of both users and developers - is to try and "educate" users as to why they're wrong about something. Something like: User - "I tried to do XYZ and it didn't work, why not?" Other user or developer - "You don't want to do XYZ, that's a bad thing to want to do." User - "Why? How else should I do it?" [cue 10 competing suggestions] This pattern is painfully prevalent around software installation and management so I see it a lot. It's probably less of an issue with other projects. Usually when I see this pattern, the user wasn't wrong about what they wanted to do, rather the supporters of that project have rationalised its limitations as benefits and wish to "solve" the users problem by simply making it go away. Whether this is unique to the open source culture or is just human nature, I do not know. But it's worth watching out for. thanks -mike _______________________________________________ Desktop_architects mailing list [email protected] https://lists.osdl.org/mailman/listinfo/desktop_architects
