Hello Waseem,

we only maintain the Java clients, which are part of Apache Kafka project.

The ruby clients is a third part client, and I don't think anybody would know much about it.

It might be best, to reach out to the maintainers of the ruby client and ask them for help. Or maybe try the us...@kafka.apache.org mailing list which might reach the broader Kafka users community?


-Matthias


On 8/1/25 5:55 AM, Waseem Anwar wrote:
Dear Apache Kafka Development Team,

I hope you're doing well.

I'm encountering an issue with our Kafka setup where the consumer stops
receiving messages after running for a period of time, even though:

    -

    The Kafka producer continues to send payloads successfully
    -

    The consumer remains connected and shows no visible errors
    -

    Restarting the consumer causes it to start receiving messages again
    temporarily
    -

    The messages are confirmed to be in the Kafka topic (e.g., via
    kafka-console-consumer)
    -

    There are no signs of consumer crashes or disconnections in the logs

Our Kafka version is ruby-kafka (1.5.0) as we have integrated it into the
Ruby on Rails application. This behavior appears intermittent, and we’re
unsure whether it's related to offset management, consumer group behavior,
or something else.

We would greatly appreciate your help in identifying what could be causing
this issue, or any suggestions on additional debugging steps we can take.

Please let me know if further configuration or log details would be helpful.

Best regards,

Waseem Anwar
Senior Software Engineer


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