On 2/23/14, 8:15 PM, Eric Shepherd wrote:
I'm trying to fix my bricked ZTE Open and not having any luck. It powers on with the 
"Firefox OS" logo screen then hangs there. I cannot get into recovery mode. 
What do I do now?
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Hey Eric,

Not sure what you mean by 'recovery mode'; also not sure how much you know about the Android underpinnings of Firefox OS. It sounds like you might be getting far enough along that the problem is *not* bricking the phone but that you have a bad system (after all, if the phone is booting, it is not bricked).


Do you have the Android tools 'fastboot' and 'adb'? Usually, with the device plugged in to a USB port, one of the two should be able to see the device. That is either
  fastboot devices
or
  adb devices
can contact the phone. If it is adb that sees the phone, then you can use that to reboot but stop at the fastboot stage (read about adb, if I remember correctly it's 'adb reboot bootloader') and use fastboot to interact with the phone.

If neither see the phone when it 'hangs there', you might still be able to catch the phone with fastboot as it is booting up (the boot usually goes through a stage where fastboot will see the phone). If so, you can line up a fastboot command to sideload a known good kernel and reboot that, stopping at fastboot. Something like 'fastboot flash boot goodboot.img; fastboot reboot-bootloader').


So, if you can get the phone into a mode where fastboot will see the phone when booted on a good kernel, you are no longer 'bricked'. You then need a good system.img and (maybe) userdata.img to load on the phone. Those get flashed by fastboot and then you can 'fastboot continue' to get past the fastboot stage.



Note the MDN instructions don't talk about things at this fundamental level because most developers seem content to write over the filesystem using adb on a booted phone and stop and restart B2G rather than flash images using fastboot.



hope some of that is helpful,
  ~adrian


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