From gavin on IRC:

ckarlof: re: high rate of pinning violations for fxa, is is possible the DNS 
cache/AWS infra IP switch issues are to blame?

-chris

On Jun 18, 2014, at 11:38 AM, Monica Chew <[email protected]> wrote:

> Please take a look at https://pinningtest.appspot.com in FF 32 or higher and 
> use your best judgment of whether FxA users on Nightly would be able to file 
> an appropriate bug if they see one of the 10-20 violations per day that we're 
> getting now.
> 
> This bug is to improve the UI to be more informative: 
> https://bugzilla.mozilla.org/show_bug.cgi?id=1011638
> 
> And this bug is to report the entire certificate chain, including the 
> complete domain, back to us for remediation: 
> https://bugzilla.mozilla.org/show_bug.cgi?id=846489
> 
> I don't think it makes sense to block a decision on either one of these, 
> because they don't have firm end dates. From the violation rate, I doubt that 
> the pinset is incorrect, most violations are probably from captive portal. 
> However, this assumption is incorrect if people are hitting a rarely used 
> subdomain on accounts.firefox.com that is using an unknown cert issuer.
> 
> If this is not the case and the pinset is correct, we could go ahead and 
> start enforcing pin violations and count on bugzilla reports to find errors. 
> It's also reasonable to wait a week and see if the numbers improve (telemetry 
> data lags 4-5 days, dates are by build date, not submission date).
> 
> Thanks,
> Monica
> 
> ----- Original Message -----
>> http://people.mozilla.org/~mchew/pinning_dashboard/
>> 
>> The violation rate is a little higher than mmc would expect to see. (We're
>> still in reporting only mode, though.)
>> 
>> We're seeing 10-20 (would be) violations per day. The rate is higher than
>> other Moz services, but the sample size is also much smaller.
>> 
>> Any thoughts?
>> 
>> -chris
>> 

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