Hi All,
Earlier today we had our weekly FxA Product Meeting. We worked through the proposed Q4 OKRs, and it was a long intricate discussion that I'm probably not going to do justice to here, so definitely watch the video for all the details: https://vreplay.mozilla.com/replay/showRecordDetails.html?recId=3631 There was a lot of discussion of detailed metrics, which is going to have to be followed up on the MoCo-confidential staff list, but here are the high-level notes: * For the coming quarter, we're trying to frame OKRs less in terms of "ship these features" and more in terms of "impact these metrics", in the hope that it'll give us more flexibility and help us focus on fewer things at once. It will be an interesting experiment! * The first outcome to focus on is getting more users connected on multiple devices. We know that this is where the real value of FxA and Sync lies right now, and that it has a big impact on user retention. This will probably mean experimenting with different sign-up flows to reduce the second-device setup friction as much as possible. * The second outcome to focus on is our work on security, ensuring that we continue to meet or exceed both industry standards and user expectations. "Security" is a hard thing to measure unless it goes wrong, but we're going to try to capture more relevant metrics, and use those to prioritize our backlog of security enhancements. * The third outcome to focus on is reducing the perennial problem of user data loss due to password resets. This is a hard problem, but user feedback continues to highlight it as an important one. We need to find ways to quantify its impact in practice, and experiment with approaches to reducing it. Expect to hear more about these themes as me move into Q4. Cheers, Ryan _______________________________________________ Dev-fxacct mailing list [email protected] https://mail.mozilla.org/listinfo/dev-fxacct
