Forwarding email from Ravi - while he is waiting for permission to post to list.

BR
Wilfred

---
FxOS Product Management
Mozilla Corp., UK




> Begin forwarded message:
> 
> From: Ravikumar Dandu <[email protected]>
> Date: 3 November 2015 at 11:49:37 GMT
> To: [email protected]
> Cc: Wilfred Mathanaraj <[email protected]>, Tamara Hills 
> <[email protected]>, Francisco Jordano <[email protected]>, David Bialer 
> <[email protected]>, Dominik Strohmeier <[email protected]>
> Subject: A/B testing on FxOS
> 
> Hi,
> 
> This email is for collecting ideas/thoughts for A/B testing on FxOS.
> 
> Device metrics is collecting information on app usage and user engagement 
> through opt-in.  Moving forward, we want to improve our processes for design 
> and features based on real usage feedback of FxOS. As part of this we want to 
> take action based on feedback from users (foxfooders/end users)  - within our 
> privacy policies, and legal limits - to more clearly guide our development 
> process.
> 
> To move this to the next level, A/B testing will play a crucial part. A/B 
> testing will enable testing multiple variants of apps/ux against each other, 
> so we can determine whether a particular change (a new feature or a change to 
> a feature) is improving the engagement/experience of user
> 
> This is not a simple process and involves various teams to be in sync in 
> order to have the right results to guide us. By measuring the impact that 
> changes have on metrics such as App Usage, time spent on panels etc, we can 
> ensure that changes/features produces positive results. We also need to 
> identify processes for targeting user segments, and getting the right/random 
> mix for the different versions. Also, need to plan to adapt our OS to the 
> results we obtain.
> 
> Product team is starting to gather information and requirements on how we can 
> implement A/B testing and guide our design and development work.   We would 
> like to gather your thoughts and feedback on:
> Results of A/B testing that you would like to see for the particular 
> development you are doing
> Ideas for A/B testing framework (eg: Addon to deliver the proposed change to 
> an app for certain users)
> Tools that you've previously used or are using (eg: Optimizely for webapps)
> 
> This will help us help focus our resources in the appropriate place to get 
> biggest bang for our development buck.
> 
> We've started an initial draft document on FxOS A/B Testing Product 
> Requirements at 
> https://docs.google.com/document/d/1BZZ42iWojJa4WJ2AUHMav7aFZ0v_fIZ6ynIYWTUIcYc/edit
>   
> <https://docs.google.com/document/d/1BZZ42iWojJa4WJ2AUHMav7aFZ0v_fIZ6ynIYWTUIcYc/edit>
>  It is editable, so please add/comment on it.
> 
> Please also feel free to reach out to me and Wilfred to discuss 
> ideas/feedback. We'll organize meetings with individual teams to gather more 
> input.
> 
> Regards
> Ravi & Wilfred
>  
> <https://docs.google.com/document/d/1BZZ42iWojJa4WJ2AUHMav7aFZ0v_fIZ6ynIYWTUIcYc/edit>
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