Thanks guys,

Are there any work arounds or alternatives currently?


[http://currys.cdn.dixons.com/css/themes/logos/dixonscarphone.png]

Keith Walters

Technical Solutions Coach
Knowhow Contact Centre
Sheffield
S2 5DD

W: dixonscarphonegroup.com


"Never leaving a customer to fend for themselves."



________________________________
From: Shih-Chiang Chien <sch...@mozilla.com>
Sent: 22 April 2016 03:10
To: J. Ryan Stinnett
Cc: Keith Walters; Hung, Evelyn; dev-fxos@lists.mozilla.org
Subject: Re: Grey Screen When Taking Screen Shots Via WebIDE

We've reported this issue to our partner a while ago, see 
https://bugzilla.mozilla.org/show_bug.cgi?id=1195209#c24

Best Regards,
Shih-Chiang Chien
Mozilla Taiwan

On Thu, Apr 21, 2016 at 11:00 PM, J. Ryan Stinnett 
<jry...@gmail.com<mailto:jry...@gmail.com>> wrote:
Let's ask the TV team about this. I've CCed Evelyn from that team.

On Thu, Apr 21, 2016 at 7:53 AM, Keith Walters 
<keith.walt...@knowhow.com<mailto:keith.walt...@knowhow.com>> wrote:

Hiya,


I am currently in the process of trying to create a support tool for work which 
allows us to navigate customers around a Panasonic TV environment.

This would include the menu systems and also the FireFox OS.


I am using WebIDE and have tried to take screenshots of the TV screen but all i 
get is a grey screen as as result. Are you able to help?


[http://currys.cdn.dixons.com/css/themes/logos/dixonscarphone.png]

Keith Walters

Technical Solutions Coach
Knowhow Contact Centre
Sheffield
S2 5DD

W: dixonscarphonegroup.com<http://dixonscarphonegroup.com>


"Never leaving a customer to fend for themselves."


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