Contact Form doesn't work in Magnolia 4.4.2!!!
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Key: MAGNOLIA-3573
URL: http://jira.magnolia-cms.com/browse/MAGNOLIA-3573
Project: Magnolia
Issue Type: Bug
Affects Versions: 4.4.2
Environment: Windows (XP), Linux (Debian 5)
Reporter: David Garcia
Assignee: Boris Kraft
Priority: Critical
Dear Sirs,
The contact form of the public instance of Magnolia 4.4.2 doesn't work: it
gives (randomly) a "session expired" error. This is critical for production
because if the contact form doesn't work properly customers can't contact us.
My observations:
Connect to the public instance (not authoring) of online demo of
magnolia-cms.com. Go to the contact form. Don't fill any field, it's not
necessary. Just click the Submit button. The first times maybe you get the
normal error messages about empty fields. Ok, this is fine. But try again from
different windows, different sessions, different computers. Soon the contact
form will be broken and you will start to get the "session expired" error. If
you enter the fields (email, subject, etc) of the contact form the result is
the same.
I have tested a lot of things of the servers. Nothing fixed it.
After several hours, I disabled caching system of public instance (just by
putting enabled=false in /configuration/server/filters) and flushed the
caches.... and wow, it worked again! but at the price of a very sloooowww
website.
I migrated to 4.4.2 from 4.3.6 only to get multilingual contact forms. And this
migration broke the contact form in the mentioned way! It seems that 4.4.2
manages contact form in a different way. If cache is enabled, contact form
stops working after several attempts from different windows/sessions/computers.
So, now, I need first a workaround to disable cache only for the contact page.
Maybe this way a get again a fast website and a contact form that works. Which
is the way to achieve that? I have read the bypass configuration option, but
don't have much documentation to know how to use it.
Please confirm if this observations are right and provide a fast workaround to
solve this.
Thanks,
David G.
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