Renewals

[Jim McAtee]

Am I reading the Support FAQ correctly?  As a reseller, I have to log in and
process renewals _manually_ ???  Can't this be built into the client
scripts, or is it slated as a future enhancement?

What is the normal renewal process?  Which of the domain contacts are
contacted, when are they contacted, and by what means (only email or email
plus letter, ala NSI)?

Thanks,
Jim