RE: Renewal Orders processed regardless RSP settings

[Charles Daminato]

Ramy,

 

Default action of the client code is to make it appear to your customer that the order went through.  This is meant to provide you time for manual CC processing (or whatever administrative processes you want in place) and to prevent your customer from calling saying "Is it done yet?  Is it done yet?  Is it done yet?"

 

:)

 

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Ramy Nabil
Sent: November 12, 2002 1:16 AM
To: [EMAIL PROTECTED]
Subject: Re: Renewal Orders processed regardless RSP settings

Thanks Charles,

I checked and found that it is still in the pending state.
Sorry I was confused by the message sent by the renew.cgi script stating in the subject that the domain has been Successfully renewed "Subject: Renewal Successful for xxxx.xxx"
I think the default message in the template should be changed to indicate either the domain has been already renewed or a renewal order has been received and was only saved.

Regards,

Ramy Nabil

Charles Daminato wrote:

You should triple check your settings.  I suggest that if you are not going
to use the "handle" attributes that you remove them completely from the
script.  Can you replicate this activity (use horizon.opensrs.net for
testing)?  Is this a one-off thing?

If you can verify this (I could not replicate myself) please notify Support,
including domains you tried, which system (live, horizon, etc.), time of
orders, etc.

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
> Behalf Of Ramy Nabil
> Sent: November 10, 2002 7:26 AM
> To: [EMAIL PROTECTED]
> Subject: Renewal Orders processed regardless RSP settings
>
>
> Hi,
>
> Despite the "Process Renewals Immediately" option is set to "No"
> in the RWI and
> the "handle" attribute is commented in the renew.cgi script when a domain
> renewal order was set it was processed immediately.
> Am I missing something?
>
> Regards,
> Ramy
>
>