(Previous email was sent incomplete, sorry about that). TL;DR: We have just deleted some data on loop-server as we're in beta. this impacts a really low number of users.
Hi folks, Some time ago, we found a bug on the server side <https://bugzilla.mozilla.org/show_bug.cgi?id=1111579>, which caused some Firefox Accounts hello sessions to lose some associated data . This affects all connected FxA users that haven't reconnected to their profile since more than one month (on the 2014-12-19, date when we pushed to hotfix to the server). The number of impacted users is approx 6.5k users, which is a tiny fraction of the total users we have. All these users were in an inconsistent state, storing information at a wrong location on the database. Today, we cleaned the database by removing information associated to these users. As a result, impacted users will be asked to log-in again, and some stored information about them will be lost. *More details about the issue:* When a user is connected with its FxA information, we're using (a derivation of) their id as the primary key to store the associated data (call-urls, rooms, SP urls). Once we lose this connection to FxA, we are storing and retrieving the information with a different key (a derivation of the hawk id). It means all the users who have connected to Firefox Accounts will be in a broken state after one month if inactivity. — Alexis _______________________________________________ dev-media mailing list [email protected] https://lists.mozilla.org/listinfo/dev-media
