All,
As of this week I am using SalesForce to process root inclusion/change
requests, instead of the Word document I previously used. This means
that the output will be slightly different than the CAInformation.pdf
document.
For comparison, here's the new output for the Entrust request that is
currently under discussion:
https://bugzilla.mozilla.org/attachment.cgi?id=8532105
The old format CA Information Document is here:
https://bugzilla.mozilla.org/attachment.cgi?id=8513832
In the new form, the CA-level information is listed first, then the
information for each root certificate is listed one at a time.
In SalesForce, I have "Cases" and "Root Cases". CAs often open one
Bugzilla Bug requesting inclusion of more than one root certificates.
Sometimes only a subset of those root certificates get approved.
Frequently each root certificate has a different CP/CPS and other
related information. So, even though a CA may create one inclusion
request in Bugzilla, we actually need to consider each root certificate
separately. Therefore, for a root inclusion request, one Case will be
opened, with a Root Case for each root certificate under consideration.
The Case has the CA-level information, and each Root Case has the
information specific to each root certificate.
For now, I will be entering the data into SalesForce myself, but in the
future I am hoping to set it up so that CAs can enter the data
themselves, and then I just have to verify it.
I will appreciate your thoughtful and constructive feedback on the new
CAInformation document.
Kathleen
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