Maybe a "Timeline" could help here:

* the customer orders the certificate
* the agent gathers all the necessary information from various sources
* once everything is available, another agent verifies the data (first check)
* the certificate is issued / created
* new second check that compares information gathered with the content of the 
issued certificate
* certificate is sent to the customer

The additional new check counters the issues that were raised in this thread 
about the wrong business category or possible problems that arise during the 
creation process, not the data gathering (this part is still covered in the 
first check before the issuance).
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