On Tue, Dec 12, 2017 at 10:18 AM, Nick Lamb via dev-security-policy <
[email protected]> wrote:
>
> > The implemented controls detected the misconfiguration within 24
> > hours. The incorrect configuration was nevertheless recorded as a
> > security incident. The handling of the security incident by the
> > information security management team is still underway. Further
> > measures will be decided within this process.
>
> I suspect I speak for others on m.d.s.policy when I ask that you let us
> know of any such measures that are decided. This sort of incident could
> happen to many CAs, there's no need for everybody to learn the hard way.
>
>
Indeed, the purpose of incident reporting is not to shame CAs at all, but
rather, to help all of us working together, collectively, build a more
secure web.

Similarly, the goal is to understand not how people fail, but how systems
fail - not "who was responsible" but "how was this possible"

To that end, I think it would be beneficial if you could:
- Share a timeline as to when to expect the next update. It seems like 72
hours is a reasonable timeframe for the next progress update and
information sharing.
- Explore and explain how the following was possible:
  - 2017/12/04 2 p.m. UTC:   Test Setup with wrong configuration has been
set up.
  That is, it was detected during the "2017/12/11 2.30 p.m. UTC" internal
review, which is good, but why wasn't it detected sooner - or even prior to
being put in production?

Again, the goal is not to find who to blame, but to understand how systems
fail, and how they can be made more robust. What privileges do personnel
have can lead to discussions about "How should a CA - any CA - structure
its access controls?" How was it possible to deploy the wrong configuration
can help inform "How should a CA - any CA - handle change management?".

Our focus is on systems failure, not personal failure, because it helps us
build better systems :)
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