Michael Ströder wrote:
It can also work for normal users. The problem is that both ends of the communication channel have to be willing to do the preparation work needed.

"Michael Ströder" <[EMAIL PROTECTED]> wrote:
The biggest obstacle preventing people to use S/MIME (or even PGP) is
that they don't have to. They are not forced by security policies,
business contracts etc. to encrypt their e-mail. So they simply avoid
additional work. This cannot be solved technically.
If people would have to use it technical solutions which are more usable could be easily provided (like public PKC repositories).
It's a job for Boiling Frog University(tm).

For those who aren't familiar with this infosecurity metaphor, they say that if you drop a frog into boiling water it will immediately jump out, but if you start it in cold water and gradually heat it to boiling, the frog will sit there while it boils to death => as threats increase gradually people just accept it.

When the Internet was a World Wide Faculty Club, large numbers of non-academics knew that they could make good use of it. That didn't mean that they took the initiative to figure out how to get Internet access (remove the pain of not having Internet access.) Someone had to take them by the hand and guide them into the Internet, which was thus transformed from WWFC into popular media.

It will take more than ease of use to make S/MIME commonplace. It will take a protracted, well planned, well executed educational effort to get it to where it reaches the flash point, after which the adoption curve will look like fax in 1980.

Wes Kussmaul
boilingfrog.edu

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