I suspect 2 wouldn't result in fewer "help" questions, so I'd probably say 1 is the only way to go :(
On Jul 8 2020, at 3:19 pm, Jarek Potiuk <[email protected]> wrote: > Hello everyone. > > I noticed that despite being very explicit in the text of our "Questions > and Support request" Github Issues template "**Do not use issues for > support requests or general help queries** > ", people are doing it and asking questions anyway - usually they do not > read what is written there, simply delete/copy&paste their questions over > it. I closed a number of such issues recently. > > I think we have two options: > > 1) Let the boring-cyborg bot close such issues immediately with appropriate > comment. > > 2) Remove "Question & Support Request" altogether from our templates. > > WDYT? > > J > > -- > > Jarek Potiuk > Polidea <https://www.polidea.com/> | Principal Software Engineer > > M: +48 660 796 129 <+48660796129> > [image: Polidea] <https://www.polidea.com/> >
