Hi,
I noticed you opened a disccusion about the neccesity of Gitter...
I think the main problem is that unlike other open source projects with Airflow 
no one is monitoring the Jira. So people tend to report many stuff on the 
Gitter to get assistance. Sometimes answers are given but no one answer on the 
open tickets.

Other projects hosted on GitHub or others always have someone reviewing new 
tickets and tag them. On airflow any user tag any thing he wishes.. there are 
no priorities. There are open tickets for version 1.7 which will probebly stay 
there forever.

Airflow doesn't have this function in the team... no one monitor the Jira and 
so there are cases like this:
[https://issues.apache.org/jira/projects/AIRFLOW/issues/AIRFLOW-1260](https://deref-gmx.com/mail/client/dzTsJ-2uKlU/dereferrer/?redirectUrl=https%3A%2F%2Fissues.apache.org%2Fjira%2Fprojects%2FAIRFLOW%2Fissues%2FAIRFLOW-1260)
A report of security issue where no one see that. This could be nothing or it 
could be sirious but I think the Jira should be more than just a place to paste 
you commit notices.
In other projects the comunnity handle security issues asap... no one wants his 
project to be hacked.

May I suggest that the Jira is not very user-firendly... I think the GitHub 
issues section (which is disabled in this project) is better for discussion and 
bug reports. This can be used for questions as well and can also replace the 
Gitter.
I noticed that many people submit PR and only then there is a disccution about 
the implemntation - the disscution should be done before... not eveyone are on 
mailing lists.. especialy new developers - you are limiting access to the 
project with this approch. See how many open PR are from 2017,2016...
It's easier for first time commiters to choose a ticket which it's taged as 
"easy fix" and there was a disscution on it..

Thanks,

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