---
** [tickets:#8160] UnicodeEncodeError processing inbound email**
**Status:** open
**Milestone:** unreleased
**Labels:** bitesize
**Created:** Mon Aug 14, 2017 06:12 PM UTC by Dave Brondsema
**Last Updated:** Mon Aug 14, 2017 06:12 PM UTC
**Owner:** nobody
```
08:20:09,675 ERROR
[taskd:allura.tasks.mail_tasks.route_email:598c173734309d28a5278156:allura.tasks.mail_tasks]
Error routing mail to 1...@tickets.proj.hostname.com
Traceback (most recent call last):
File "/var/local/allura/Allura/allura/tasks/mail_tasks.py", line 99, in
route_email
c.app.handle_message(userpart, msg)
File "/var/local/allura/ForgeTracker/forgetracker/tracker_main.py", line 293,
in handle_message
self.handle_artifact_message(ticket, message)
File "/var/local/allura/Allura/allura/app.py", line 712, in
handle_artifact_message
fp = StringIO(message['payload'])
UnicodeEncodeError: 'ascii' codec can't encode character u'\xbb' in position
596: ordinal not in range(128)
```
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