---
** [tickets:#8369] 1.12.0 docker quick start missing html2txt on import
tickets**
**Status:** open
**Milestone:** unreleased
**Created:** Tue Jun 30, 2020 03:26 AM UTC by jimt
**Last Updated:** Tue Jun 30, 2020 03:26 AM UTC
**Owner:** nobody
I followed the steps in the [quick start using
Docker](https://forge-allura.apache.org/docs/getting_started/installation.html#using-docker)
with v1.12.0. When attempting to import tickets from a Trac instance, it
fails on the first ticket because html2txt is missing:
~~~
taskd_1 | 02:07:35,780 ERROR [allura.model.monq_model] Error "No module
named html2text" on job <MonQTask 5efa9e65ce4255000e906119 (busy) P:10
forgeimporters.base.import_tool e43dd4538791 pid 1 project:/p/exe/ app:admin
user:jtittsler>
taskd_1 | Traceback (most recent call last):
taskd_1 | File "/allura/Allura/allura/model/monq_model.py", line 260, in
__call__
taskd_1 | self.result = func(*self.args, **self.kwargs)
taskd_1 | File "/allura/ForgeImporters/forgeimporters/base.py", line 131,
in import_tool
taskd_1 | mount_point=mount_point, mount_label=mount_label, **kw)
taskd_1 | File "/allura/ForgeImporters/forgeimporters/trac/tickets.py",
line 119, in import_tool
taskd_1 | json.dumps(export(trac_url), cls=DateJSONEncoder),
taskd_1 | File "/allura/Allura/allura/scripts/trac_export.py", line 308,
in export
taskd_1 | doc = [t for t in islice(ex, limit)]
taskd_1 | File "/allura/Allura/allura/scripts/trac_export.py", line 288,
in next
taskd_1 | return self.get_ticket(id, extra)
taskd_1 | File "/allura/Allura/allura/scripts/trac_export.py", line 235,
in get_ticket
taskd_1 | t = self.parse_ticket(id)
taskd_1 | File "/allura/Allura/allura/scripts/trac_export.py", line 159,
in parse_ticket
taskd_1 | import html2text
taskd_1 | ImportError: No module named html2text
~~~
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