Dear Haji, Thank you for providing the details about your Apache Answer SMTP configuration issue. Based on your description, this could be related to port restrictions. Here's what you should check:
1. Port Access Restrictions: EC2 Security Groups might be blocking common SMTP ports Key ports to verify: - Port 25 (SMTP) - Port 465 (SMTPS) - Port 587 (Submission Port with TLS) 2. Recommended Steps: Check your EC2 Security Group settings to ensure outbound traffic is allowed on these SMTP ports Consider using port 587 (with TLS) as it's the recommended port for modern mail servers 3. Verification Steps: Test SMTP connectivity from your EC2 instance using telnet: *telnet your-smtp-server.com <http://your-smtp-server.com> 587* Additional Checks: Confirm your SMTP server credentials are correct Check if your SMTP server requires SSL/TLS Verify the email address format is correct Best regards, sonui On Thu, Dec 5, 2024 at 7:16 AM Dukureh, Haji <hduku...@iconectiv.com> wrote: > Hello, > > My name is Haji Dukureh. I am a member of iconectiv’s devops team, located > in Bridgewater, NJ. We are midsize telecommunication company that provides > connectivity services to mobile and internet providers. > > My team is using Apache Answer to collaborate with our developers, QAs, > and security team members within the organization. I was able to complete > the setup just fine. The application is running in a docker container on a > private ec2 instance. However, I am having some issues with setting up the > smtp. When I enter my mail server, the smtp port number and so forth, and > then click save to send a test email notification - I don't receive > anything. I need some help on this >
